General Manager

Alexandria, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Flexible

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

flexible schedule

Career development opportunities

Job Description

Located at 5760 Dow Ave, Alexandria, VA, this well-established restaurant is renowned for its commitment to delivering outstanding customer service and high-quality food products in a fast-paced environment. The establishment prides itself on maintaining a welcoming atmosphere where guests can enjoy freshly made sandwiches prepared with precision and care. With a focus on efficiency, cleanliness, and customer satisfaction, the restaurant stands out as a trusted dining choice for both locals and visitors. The staff is supported by robust management practices aimed at fostering a productive and positive workplace where employees can thrive. The restaurant values its community connection and continuously seeks to enhance operational excellence through effective leadership and strategic management. This full-time managerial role offers a competitive salary committed to attracting talented professionals adept at overseeing daily restaurant operations and staff management.

The role of Restaurant Manager is critical to ensuring that all functions of the restaurant operate smoothly to achieve profitability and uphold exceptional standards. The manager will oversee a team including three assistant managers and about 25 to 30 employees, ensuring all team members perform their roles effectively and maintain the company's service standards. This role requires a dynamic leader who can manage staffing logistics including hiring, training, performance evaluations, disciplinary actions, and terminations with a focus on fostering a strong team culture. The Restaurant Manager will also be responsible for inventory control, ordering supplies, monitoring food preparation, and maintaining cleanliness and safety standards throughout the establishment. Exceptional customer service is at the core of this position, with the manager playing a direct role in assisting during service rush periods and ensuring customers receive prompt and friendly attention.

Additional responsibilities include supervising delivery operations to optimize speed and maximize business, managing cash controls and deposit procedures, and ensuring compliance with all operational audits and paperwork accuracy. The manager will conduct weekly meetings to promote ongoing staff development, oversee the implementation of maintenance schedules for equipment and facilities, and uphold all systems and operating procedures with integrity. Physical stamina and the ability to meet the demands of a fast-paced food service environment are essential. The ideal candidate must be flexible, willing to work overtime, holidays, and weekends as dictated by business needs. This role offers an exciting opportunity for a motivated professional to lead a committed team within a reputable restaurant setting, with scope for career growth and continuous learning in hospitality management.

Job Requirements

Must be 18 years of age
valid driver’s license
reliable transportation
current automobile insurance
clean driving record
physical stamina to work 50-60 hours per week
willing to work overtime, holidays, weekends as business dictates
able to stand, walk, sit, use hands, reach with hands and arms, talk, hear, close vision, distance vision, peripheral vision and depth perception
occasionally able to climb, balance, stoop, kneel, crouch or crawl
able to lift up to 50 pounds

Job Qualifications

Strong math abilities including addition, subtraction, fractions, and percentages
fluency in English including speaking, reading and writing
proficient in personal computer use including software such as Excel and Word
prior experience managing a similar sized team in a restaurant environment
knowledge of inventory control and cash handling procedures
proven leadership and team management skills
excellent customer service and communication skills

Job Duties

Manages a staff of 3 assistant managers and approximately 25-30 employees
Assigns, oversees and evaluates work for compliance
Manage hiring, training, evaluating, discipline and termination of employees
Provides on the job training for new employees
Delegates and is responsible for the ordering receipt, storage and issuing of all food, labor, equipment, cleaning and paper supplies for the unit to ensure a minimum loss from waste or theft
Assists in the supervision, preparation, sales and service of food
Forecasts food items by estimation what amount of each food item will be consumed per shift
Supervises food preparation and service operations while on duty
Assists in shoppers during rush periods to ensure the maintenance of restaurant efficiency
Assists in shoppers with greeting customers, taking orders, using the cash register, assembling orders and checking for completeness and correctness
Ensures that every customer receives world class customer service
Routes deliveries and supervises drivers to maximize delivery business and speed
Completes daily food preparations (opening procedures, meat and vegetables slicing, bread production)
Executes systems and procedures with 100% integrity and completeness
Completes daily, weekly and period paperwork with accuracy
Controls inventory by using weekly inventory system and maintain regular inventory ordering schedules
Conducts weekly manager meetings
Audits system and procedures as well as shift ending paperwork
Completes preventative maintenance and upkeep on stores equipment and supplies
Performs other related duties as required
Responsible for 100% of the cash drawers during the shift
Manages deposits and change orders per Deposit Operating Procedure