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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $52,500.00 - $78,500.00
Work Schedule
Standard Hours
Night Shifts
Benefits
401(k)
Dental Insurance
employee discount
Health Insurance
Vision Insurance
Job Description
Holiday Inn Express is a well-known international hotel brand under the InterContinental Hotels Group (IHG), recognized for providing guests with quality accommodations, efficiency, and outstanding service. As a part of the broader IHG network, Holiday Inn Express prides itself on creating a welcoming and comfortable environment where guests enjoy a hassle-free and memorable stay. This brand caters primarily to travelers who value convenience, cleanliness, and exceptional customer service at a competitive price point. With locations all over the world, Holiday Inn Express is committed to maintaining its reputation for high standards and continuous innovation in hospitality. The company culture encourages... Show More
Job Requirements
- Hospitality professional with proven experience in hotel management
- Strong leadership skills with passion for mentoring and motivating teams
- Knowledge of human resources revenue management and night audit procedures
- Exceptional customer service skills and hands-on approach to guest satisfaction
- Budgeting and financial management expertise
- Multilingual abilities are a plus
Job Qualifications
- Proven experience in hotel management
- Strong leadership skills with passion for mentoring and motivating teams
- Knowledge of human resources revenue management and night audit procedures
- Exceptional customer service skills and hands-on approach to guest satisfaction
- Budgeting and financial management expertise
- Multilingual abilities are a plus
Job Duties
- Lead and oversee all aspects of hotel operations including front desk housekeeping sales and finances
- Build and support a strong motivated team through hiring training and scheduling
- Maintain a warm and inviting atmosphere by upholding excellent guest relations and customer service
- Implement smart revenue management strategies to optimize profitability
- Conduct night audits and ensure financial accuracy
- Assist international guests with multilingual communication skills a plus
- Develop and manage budgets to meet financial goals
- Uphold brand standards and ensure a seamless guest experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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