McDonald’s logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Sabbatical
Education Assistance
Medical Coverage
dental coverage
vision coverage
flexible spending accounts
Disability insurance
Life insurance
paid leave
Service awards
Employee Resource Connection
Adoption assistance
Matching gifts program

Job Description

This job opportunity is with an independently owned and operated franchise of McDonald’s, a globally recognized fast-food restaurant brand known for its consistent quality, quick service, and community-focused values. The franchisee operates under a license to utilize McDonald’s logos and food products but is an independent entity separate from McDonald’s USA. This distinction means that all employment matters, including hiring, firing, supervision, and scheduling, are managed by the franchisee rather than McDonald’s corporate. This ensures a closer connection between employees and the local business leadership, fostering a unique and supportive work environment tailored specifically to the community it serves.

McDonald’s has long been a leader in the quick-service restaurant industry, emphasizing customer satisfaction through quality, service, and cleanliness. The company also prides itself on providing career growth opportunities, robust employee benefits, and a supportive workplace culture. Joining a McDonald’s franchised restaurant means becoming part of a team that values energy, leadership, and personal development. Whether you are looking for part-time employment, a full-time career, or a leadership role, McDonald’s franchises provide a solid foundation for your professional journey.

This position is for a General Manager role focused on leading a profitable, high-volume restaurant while meeting McDonald’s critical standards for customer experience. The General Manager will work closely with their leadership team to set and achieve restaurant goals, ensuring quality, service, and cleanliness remain at the highest levels. This role demands exceptional leadership as it involves guiding a team of Department Managers, supporting their development, coaching them towards success, and driving overall restaurant performance.

The General Manager is tasked with not only operational excellence but also human resources responsibilities. Hiring and developing Department and Shift Managers to create a strong, effective management team will be a key focus. This is pivotal for maintaining operational standards and positioning the restaurant for future success. Candidates with previous experience managing high-volume quick service restaurant locations, or similar experience in hospitality and retail, will find this position rewarding and dynamic.

McDonald’s franchise restaurants provide an environment where managers can balance work hours with continuing education and personal growth. The company supports career advancement with benefits such as college tuition assistance and leadership development opportunities. The role promises a fulfilling career with access to comprehensive benefits, encouraging employees to pursue their goals and grow within the organization.

If you thrive in a fast-paced, customer-focused environment and have a passion for leadership and team development, this General Manager role offers a promising career path. It’s ideal for individuals ready to take ownership of a restaurant’s success and lead by example to create a vibrant, productive workplace. The franchisee emphasizes a people-first culture, where flexibility, education support, and a rewarding work experience come together to make this opportunity truly unique.

Job Requirements

  • Be 18 years or older
  • Possess previous experience as a general manager or similar leadership role
  • Have experience managing high-volume quick service restaurants preferred
  • Ability to work flexible hours including evenings and weekends
  • Demonstrate strong leadership and organizational skills
  • Commitment to upholding McDonald’s quality, service, and cleanliness standards

Job Qualifications

  • Previous general manager experience in running high-volume locations
  • Experience in quick service restaurants, hospitality, or retail
  • Strong leadership and team management skills
  • Ability to set goals and coach team members effectively
  • Good communication and interpersonal abilities
  • Understanding of restaurant operations and customer service standards

Job Duties

  • Run a profitable restaurant meeting McDonald’s standards of quality, service, and cleanliness
  • Set restaurant goals in collaboration with leadership and create plans to achieve them
  • Lead and coach Department Managers to improve department performance
  • Hire and develop Department and Shift Managers to build a strong leadership team
  • Oversee daily operations to ensure smooth service and customer satisfaction
  • Monitor and maintain high standards of food quality and safety
  • Manage staffing, scheduling, and employee performance

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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