General Manager

Chipotle Mexican Grill, Inc. is a renowned fast-casual restaurant chain dedicated to cultivating a better world by serving responsibly sourced, classically cooked, real food made with wholesome ingredients free from artificial colors, flavors, or preservatives. Founded with a mission to revolutionize the fast-food experience, Chipotle emphasizes not only speed but quality, sustainability, and a commitment to positively impacting the future of farming and food. With restaurants across the United States, Canada, the United Kingdom, France, and Germany, Chipotle is unique among large restaurant chains for owning and operating all its locations in North America and Europe, ensuring consistent standards and a tightly controlled quality experience.

Chipotle fosters an environment where employee growth, guest satisfaction, and operational excellence converge. It is a brand recognized for innovation in digital ordering, technology, and sustainable business practices. As a company rooted deeply in values, it champions diversity, equity, and inclusion in its workforce, encouraging qualified individuals from all backgrounds to be part of the mission to make better food accessible to everyone. Chipotle continuously evolves its processes and culture to create a workplace where leaders can thrive and develop their potential while contributing to a larger purpose.

The General Manager role at Chipotle is a pivotal leadership position during a time of rapid expansion, with a new restaurant opening almost every day. As a General Manager, you will lead from the front by hiring and developing exceptional team members, fostering a winning culture, and driving operational success. This role is for leaders passionate about building teams, running high-performing restaurants, and delivering outstanding guest experiences. You will be responsible for managing all aspects of the restaurant's operations, including recruitment, hiring, training, performance management, scheduling, P&L control, sales forecasting, and compliance with food safety and operational standards.

In this role, you will leverage Chipotle’s comprehensive training tools to develop crew members, shift leaders, and apprentices, ensuring that every team member is equipped to contribute to Chipotle’s outstanding service. You will oversee the employee life cycle, direct the team to meet speed, accuracy, and hospitality standards, and ensure that digital orders are fulfilled promptly and correctly. Your leadership will guarantee that the restaurant remains guest-ready, maintaining cleanliness and compliance to create a welcoming atmosphere.

This position requires a hands-on approach and a genuine passion for hospitality and people development. You will need to be creative and proactive in marketing and driving sales through community engagement and fundraisers. To successfully lead at Chipotle, you should bring previous restaurant management experience with a solid background in scheduling, P&L management, food safety, sales forecasting, and recruiting. The role involves working lunch, dinner, and weekend shifts to provide comprehensive leadership coverage.

Physically, the job is active and fast-paced, demanding the ability to stand and walk up to ten hours a day, lift up to 50 lbs, and work in varied temperature settings. It calls for strong communication skills to effectively collaborate with team members and engage with guests. Chipotle provides a supportive, energetic work environment where career growth, bonuses, tuition assistance, and paid time off are among the many benefits offered to help you succeed and advance in your career.