General Manager

Irvine, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $310,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

performance bonuses

Career development programs

Job Description

Pacific Hospitality Group is a family-focused company distinguished by its owner/operator approach, delivering unique value to both investors and team members. As a long-term holder in the hospitality industry, Pacific Hospitality Group emphasizes sustainable growth and enrichment of people’s lives through memorable experiences, community engagement, and upholding strong ethical values. With a vision of honoring God in all activities, the company operates with core guiding principles such as integrity, compliance, value creation, principled entrepreneurship, customer focus, knowledge, change, humility, respect, and fulfillment. This comprehensive approach fosters a supportive environment that prioritizes both team member development and customer satisfaction. The Pasea... Show More

Job Requirements

Three or more years of related experience as a General Manager or Assistant General Manager
Knowledge of hotel management, hotel service standards, guest relations and etiquette
Ability to lead strong work teams in a high volume, time sensitive environment
Ability to develop and maintain effective operating and control processes
Bachelor’s degree in Hospitality Management (preferred)
Strong sales skills and ability to negotiate and close sales
Experience preparing budgets and analyzing profit and loss statements
Ability to interpret financial elements and solve problems calmly
Physical ability to perform duties including sitting, standing, walking, grasping objects and maintaining visual acuity
Ability to work in various environmental conditions including occasional loud noise and odors

Job Qualifications

Three or more years of experience as a General Manager or Assistant General Manager in a similar setting
Solid knowledge of hotel management and service standards
Ability to lead and mentor teams successfully in high volume, time sensitive environment
Skilled in developing effective operating and control processes
Bachelor’s degree in Hospitality Management preferred
Strong knowledge of sales techniques and negotiation skills
Experience preparing budgets and analyzing profit and loss statements
Ability to interpret financial data and make sound decisions
Excellent problem-solving skills and calmness under pressure

Job Duties

Provide executive level leadership to drive overall operating and financial performance
Ensure overall hotel success, profitability and return on investment
Provide direction to subordinate directors and managers and monitor and control all operating and labor costs for each department
Prepare annual budget and achieve or exceed budgeted revenues while controlling expenses
Utilize corporate approved computer programs to analyze forecasts, cost and revenue reports
Drive revenue and profitability for all revenue departments including Rooms, Food & Beverage, Spa, Recreation, Parking, Gift Shop
Initiate and maintain quality community relationships and represent hotel in public forums
Drive a culture of outstanding service throughout the property and ensure guest satisfaction
Ensure property’s physical appearance exceeds standards and oversee maintenance, safety and security functions
Develop a world-class management team and inspire team member engagement and performance
Oversee talent acquisition, staff training, supervision, discipline, counseling and conduct performance evaluations
Ensure compliance with safety policies and take immediate action to resolve safety issues
Handle guest concerns promptly to improve satisfaction and ensure repeat business

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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