Wendy's logo

General Manager *

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical
Dental
Vision
bonus potential
free meals while working
College Assistance
Education Rewards
GED assistance
Company Chaplain
Life insurance
short term disability
long term disability
Direct Deposit
Referral Bonus
Tenure Recognition
Holiday pay
Opportunity for advancement
sick pay
uniforms
vacation
Company match 401K

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, quality food and commitment to customer satisfaction. Founded in 1969, Wendy's has grown into one of the largest quick-service restaurant brands, with thousands of locations worldwide. The company prides itself on serving made-to-order meals, emphasizing fresh ingredients, and maintaining a welcoming and respectful work environment for all employees. As a leader in the fast-casual dining industry, Wendy's continually strives to innovate and enhance the customer experience while fostering growth and opportunity for its team members.

Joining Wendy's as a General Manager means stepping into a pivotal role that offers the chance to run a multi-million dollar business within the fast-food sector. The General Manager is responsible for the overall success of a Wendy's restaurant, overseeing daily operations, ensuring exceptional guest service, maintaining high food quality standards, and leading a dedicated team. This management position involves driving sales, controlling costs, and ensuring compliance with all company policies and food safety regulations. General Managers have full accountability for staffing, budgeting, and achieving financial goals while cultivating a positive and high-performing work environment.

Wendy's values its employees as the greatest asset and strives to maintain a respectful and supportive workplace. This role is best suited for motivated individuals with at least two years of management experience in the restaurant or hospitality industry, particularly those familiar with fast-casual or quick-service formats. Strong leadership skills, financial acumen, problem-solving abilities, and excellent communication are critical for success. Managers at Wendy's benefit from competitive pay, early wage access, flexible scheduling, and a comprehensive benefits package designed to support health, education, and work-life balance.

In addition to managing operations, the General Manager serves as a role model, setting the tone for a fun, family-oriented atmosphere in the restaurant. Responsibilities extend beyond the kitchen and dining area to include maintaining exterior cleanliness and safety standards. This dynamic position requires adaptability to varying work conditions, including fast-paced environments, temperature fluctuations, and physical demands such as lifting and standing for extended periods. Wendy's equips its team with the necessary training and personal protective equipment to ensure safety and comfort.

Overall, this General Manager opportunity at Wendy's presents a rewarding career path with room for advancement and the chance to impact a well-established brand positively. Successful candidates will appreciate the stable work environment, ongoing support from company leadership, and the opportunity to grow professionally while contributing to delivering great food and service to guests.

Job Requirements

  • Ability to stand for extended periods (4-8 hours) with periodic breaks
  • perform repetitive motions including use of hands and arms
  • frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level
  • capability to walk stairs and use step ladder
  • occasional sitting, talking, and active listening
  • ability to lift and carry up to 50 pounds regularly
  • move around the kitchen quickly and efficiently
  • compliance with food safety and sanitation regulations
  • flexible scheduling including nights, weekends, and holidays
  • work in a loud, fast-paced environment
  • exposure to varying temperature zones including hot kitchens and cold storage
  • use of personal protective equipment and adherence to safety protocols
  • awareness of hazards such as hot surfaces, sharp objects, and wet floors

Job Qualifications

  • At least 2 years of management experience in the restaurant or hospitality industry
  • strong background in operations, staff management, and customer service
  • proven ability to lead and develop a team
  • excellent customer service skills
  • experience managing budgets and controlling costs
  • problem-solving and decision-making abilities
  • strong verbal and written communication skills
  • ability to manage multiple priorities and maintain attention to detail

Job Duties

  • Manage day-to-day operations of the restaurant
  • deliver exceptional guest service
  • maintain high food quality standards
  • lead and develop the restaurant team
  • drive sales and control costs
  • ensure compliance with company policies and health regulations
  • oversee staffing and budgeting to achieve financial goals

Job Criteria

Experience

Mid Level (3-7 years)


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