Wendy's logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality products and exceptional customer service. Founded in 1969, Wendy's operates thousands of restaurants worldwide, delivering a unique dining experience through its menu of hamburgers, chicken sandwiches, salads, and more. As a company, Wendy's emphasizes innovation, quality, and community involvement, striving to create a positive work environment where employees can thrive and grow professionally. The company is committed to maintaining high standards of operation, adhering to all federal, state, and local regulations while fostering ethical business practices. Wendy's is dedicated to supporting its staff by providing comprehensive training programs and opportunities for advancement within the organization.

The role of General Manager at Wendy's is a leadership position responsible for managing the daily operations and staff of a Wendy's restaurant. This position requires executing all company policies, procedures, programs, and systems effectively to ensure the restaurant meets its operational and financial objectives. The General Manager plays a critical role in ensuring compliance with all relevant laws and maintaining ethical business practices. Additionally, this role involves leading, interviewing, selecting, directing, training, and developing all Shift Supervisors, Restaurant Managers, and Crew Members within the restaurant. A key responsibility is to foster an environment and culture that promotes engaged employees, teamwork, and continuous improvement. Effective communication skills are essential as the General Manager must work collaboratively with various team members, including Restaurant Managers, Shift Supervisors, and Crew Members. The General Manager must be able to perform multiple tasks in a fast-paced environment, maintain focus and accuracy, and adapt productively to changes. This full-time employment role is vital to the success of the restaurant and offers a dynamic work environment where leadership and operational skills are honed continuously.

Job Requirements

  • High school diploma or equivalent
  • minimum of 2 years management experience
  • ability to work in a fast-paced environment
  • effective communication skills
  • capability to stand for extended periods
  • ability to perform multiple tasks simultaneously
  • willingness to comply with company policies and legal regulations

Job Qualifications

  • High school diploma or equivalent
  • proven management experience in fast-food or retail environment
  • strong leadership and communication skills
  • ability to multitask in a fast-paced setting
  • knowledge of restaurant operations and safety regulations
  • ability to train and develop staff
  • strong problem-solving skills

Job Duties

  • Manage daily restaurant operations
  • execute company policies and procedures
  • ensure compliance with federal, state, and local laws
  • lead recruitment and selection of staff
  • direct and train restaurant team members
  • develop engaged employee culture
  • communicate effectively with team members

Job Criteria

Experience

Mid Level (3-7 years)


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