General Manager

Ruth's Chris Steak House is a renowned fine dining restaurant chain known for its high-quality steaks and exceptional service. This franchise group operates nine Ruth's Chris Steak House locations across North Carolina, Maryland, and New Jersey. As part of a well-established and respected brand, the company is committed to delivering a superior dining experience to its guests through a combination of premium food, outstanding hospitality, and attentive service. The restaurant environment is fast-paced and demands a strong focus on both operational excellence and customer satisfaction. This full-time position offers a competitive annual salary ranging from $70,000 to $85,000, with additional bonus pay to reward outstanding performance. The company also provides a wide range of comprehensive benefits designed to support the health, well-being, and professional growth of its employees.

The General Manager plays a pivotal role in overseeing all activities of a single Ruth's Chris Steak House location. This leadership position involves managing and coordinating the restaurant management team as well as all restaurant personnel to ensure that daily operations adhere strictly to the brand's operating guidelines and standards. The General Manager is responsible for maintaining consistency in preparing the highest quality food and delivering superior service levels, which are the cornerstones of the Ruth’s Chris Steak House reputation. A critical part of the role is achieving financial objectives by driving sales growth, increasing profitability, and expanding market share. Success is measured by real improvements in sales figures, profit margins, and the restaurant’s standing within its competitive landscape.

The ideal candidate for this position exhibits an ownership mentality that fosters operational excellence and embodies the spirit of hospitality at every opportunity. This individual consistently models hospitality and service excellence, not only setting the tone for the customer experience but also inspiring their team to perform at their best. The ability to identify talent and develop potential within the team is essential, as building a motivated and skilled workforce directly contributes to the restaurant’s success. The General Manager must lead by example, demonstrating genuine hospitality while ensuring all team members are accountable for meeting expected results. This hands-on leadership style contributes to creating a positive work environment that enhances employee retention and drives business performance.

Candidates are expected to have 3-5 years of leadership experience in fine dining or a similar volume, full-service chain or corporate restaurant environment, with 4-5 years preferred for General Manager or Chef roles. Wine knowledge is required, reflecting the importance of pairing premium beverages with the dining experience. Certifications such as Servsafe or Food Handler are preferred to ensure compliance with food safety standards. Proven ability to develop people and deliver successful financial results is crucial, as is a track record of career progression and longevity in previous roles. Flexibility to relocate is also preferred, providing the company with options to place top talent where it is most needed. This role requires a passionate, caring, and people-focused leader who balances a focus on top-line sales growth with operational initiatives and exceptional guest experience delivery.

This opportunity offers a supportive work environment with paid training, employee discounts, and comprehensive insurance coverage including health, dental, vision, life, and disability insurance. The company also offers a 401(k) matching program to assist employees with long-term financial planning. With its focus on excellence, growth, and guest satisfaction, this General Manager role at Ruth's Chris Steak House is an excellent chance for a seasoned restaurant professional to advance their career within a prestigious national brand while making a significant impact on local restaurant success.