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GENERAL MANAGER

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $66,000.00 - $81,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Quarterly bonus potential
on-demand pay

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh ingredients, signature square-shaped burgers, and commitment to delivering an exceptional customer experience. Established in 1969, Wendy's has grown to become one of the most popular quick-service restaurants worldwide, offering a diverse menu that includes hamburgers, chicken sandwiches, salads, and frosties. Wendy's prioritizes quality, innovation, and customer satisfaction, making it an outstanding workplace for individuals passionate about the foodservice industry and hospitality. They focus on cultivating a positive work culture where employees can thrive and grow both personally and professionally.

The General Manager role at Wendy's is a leadership position that is integral to the success of the restaurant's operations. As a General Manager, you will lead a team dedicated to delivering "A Cut Above" experience to every guest daily, emphasizing mutual commitment to "Delight Every Customer." This role places you at the forefront of creating a "WOW" experience not only for guests but also for crew members by fostering an engaged workforce and maintaining a positive work culture. General Managers at Wendy's are empowered to shape an environment that encourages teamwork, motivation, and high performance, contributing directly to the restaurant's success as a million-dollar-plus business.

This position offers a competitive salary ranging from $66,000 to $81,000 annually, reflecting the importance of the role in managing busy, fast-paced restaurant operations. Wendy's also provides comprehensive benefits including medical coverage, short-term disability (STD), long-term disability (LTD), life and accident insurance (Life/AD&D), paid time off, and potential quarterly bonuses. The company further supports its workforce with on-demand pay, allowing employees to access their earnings quickly with the "Work Today! Get Paid Tomorrow!" program.

Wendy's commits to personalized training and development opportunities, enabling General Managers to reach their fullest potential and achieve career goals within the organization. The supportive environment ensures you receive the guidance and tools necessary for success. Moreover, Wendy's prides itself on being an equal opportunity employer, embracing diversity across races, religions, nationalities, genders, and the LGBTQ+ community. The company is also proactive in providing reasonable accommodations for people with disabilities to perform essential job functions effectively.

Working as a General Manager at Wendy's means joining a team of enthusiastic and dedicated professionals who share a common goal: delivering outstanding quality and service to every customer. The role demands hard work and commitment, but the company equally invests in providing a supportive, rewarding atmosphere where your efforts are recognized, and you have the chance to grow in a dynamic, friendly workplace.

Job Requirements

  • high school diploma or equivalent
  • prior experience in restaurant management or related role
  • availability to work flexible hours including weekends and holidays
  • ability to lead and motivate a team
  • strong problem-solving skills
  • willingness to uphold company standards and values
  • ability to work under pressure and multitask

Job Qualifications

  • proven experience in restaurant management or a similar leadership role
  • strong leadership and interpersonal skills
  • ability to manage financial aspects of restaurant operations
  • excellent communication and organizational skills
  • ability to work in a fast-paced environment
  • familiarity with health and safety regulations
  • commitment to customer satisfaction and team development

Job Duties

  • lead and manage restaurant operations to ensure a high level of customer service
  • motivate and engage team members to maintain a positive workplace culture
  • oversee financial performance including budgeting and cost control
  • ensure compliance with company policies and health and safety regulations
  • develop staff through training and coaching
  • implement marketing and sales strategies to drive business growth
  • handle customer feedback and resolve issues promptly

Job Criteria

Experience

Mid Level (3-7 years)


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