General Manager

Mo' Bettahs is a vibrant and culturally rich restaurant chain deeply rooted in Hawaiian values and traditions. The company takes immense pride in its core values of Kuleana (Responsibility), Ho'okipa (Hospitality and Aloha), Ho'okuku (Competitiveness), Mo'omeheu (Culture), Miki'oi (Fine Craftsmanship), and Pono (Righteousness). These principles define the character of an ideal team member at Mo' Bettahs, highlighting essential traits such as hunger, kindness, energy, humility, and selflessness. The organization emphasizes accountability, celebrates the unique Hawaiian culture, delivers personable service, pursues excellence, and upholds meticulous attention to detail. This cultural and operational foundation creates a supportive and inspiring environment for employees and ensures a memorable experience for guests.

The role of Restaurant General Manager at Mo' Bettahs is a pivotal leadership position responsible for steering the daily operations with a strong focus on team management, customer satisfaction, and sales growth. The General Manager will lead by example in executing the Mo' Bettahs brand, demonstrating competence in both front-of-house (FOH) and back-of-house (BOH) operations. This is a hands-on role that demands managing restaurant cleanliness, ensuring food quality standards, and maintaining operational efficiency, particularly in line speed and transaction times.

The General Manager is also the primary contact for handling customer service issues, aiming to uphold high customer sentiment and positive reviews. Leading and coordinating weekly meetings with managers in training, off-premise coordinators, and certified trainers will be essential duties. The role also includes reviewing employee schedules, staffing reports, inventory management, and relevant administrative responsibilities through online systems.

This position offers a competitive salary range of $55,000 to $70,000 annually, coupled with a monthly bonus potential based on performance targets across sales, cost of goods sold (COGS), labor, controllable operating expenses, and customer sentiment. Additional benefits include monthly stay bonuses, free team member meals and drinks during shifts, and discounts for employees and their families when not working. Comprehensive health benefits include medical, dental, vision, and life insurance coverage.

Mo' Bettahs values a collaborative work culture where all team members demonstrate aloha spirit and respect for one another. The General Manager is expected to lead with empathy, foster talent development, and make informed personnel decisions. The role requires an individual who exhibits exceptional communication and multitasking abilities, thrives in a fast-paced environment, and is committed to maintaining the highest standards of health, safety, sanitation, and company policies.

In summary, the Restaurant General Manager position at Mo' Bettahs offers a unique opportunity to be part of a company that not only prioritizes operational excellence and customer satisfaction but also deeply values cultural integrity and employee growth. Prospective candidates will find a rewarding career path that integrates leadership, culture, community, and professional development within a beloved Hawaiian brand.