General Manager

Renton, WA, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $27.00 - $29.00

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

401k plan

Paid Time Off

Cell phone reimbursement

Job Description

Wingstop is a well-established and rapidly growing American restaurant chain specializing in delicious chicken wings and other complimentary menu items. As a leading brand in the casual dining and fast-casual segment, Wingstop focuses on delivering exceptional quality food and an outstanding customer experience at each of its locations. The company prides itself on its vibrant culture, operational excellence, and commitment to team development. Operating under a franchise business model, independent franchisees like Wingstop - FWS play a fundamental role in expanding the brand's reach and maintaining its standards locally. Wingstop values integrity, customer service, and teamwork, which are reflected in its mission to provide finger-licking good food while fostering a positive work environment for its employees.

The role of General Manager at Wingstop offers a dynamic and rewarding opportunity for experienced restaurant leaders to join the management team and drive the operational success of their store. This hourly position, with a compensation range of $26.00 to $29.00 per hour and an estimated yearly total compensation between $65,000 and $85,000 depending on experience and location, involves overseeing all aspects of daily restaurant operations in collaboration with the District Manager. As the General Manager, you will be responsible for leading and developing both front-of-house and back-of-house teams to ensure excellent customer service, adherence to quality standards, and efficient store operations.

This leadership position demands a strong focus on performance management, team motivation, and business growth strategies. You will recruit, train, and coach team members while ensuring compliance with health, safety, and sanitation regulations. The General Manager will conduct regular inspections to maintain restaurant standards and implement company policies effectively. Additionally, you will manage inventory, cash handling, and store security to ensure smooth daily operations. Effective communication and a calm demeanor during busy periods are critical aspects of this role, as you will set a positive example for your team and create a welcoming environment for customers.

Wingstop seeks candidates with a proven track record in restaurant supervision, a passion for customer service, and the ability to drive results through collaboration and problem-solving. The role is ideal for those who thrive in a fast-paced environment and possess strong organizational and leadership skills. Candidates are expected to be flexible with working hours, including availability during mornings, evenings, weekends, holidays, and late nights. Fluency in Spanish is considered a plus but not mandatory.

In return, Wingstop offers an attractive benefits package for eligible full-time employees, including medical, dental, and vision insurance, life insurance, a 401(k) plan with company matching, paid time off, and cell phone reimbursement. The company also provides opportunities for professional development and career growth within a supportive and inclusive culture. Join Wingstop as a General Manager and play a key role in delivering exceptional dining experiences while advancing your career in the vibrant restaurant industry.

Job Requirements

Minimum of 2 years of previous food service or restaurant supervisory experience
Food Handler Certification required (can be obtained during onboarding training)
Experience using a computer and register (POS) system
Availability to work flexible hours including mornings, evenings, weekends, late nights, and holidays
Spanish speaking a plus

Job Qualifications

Minimum of 2 years of previous food service or restaurant supervisory experience
Food Handler Certification (can be obtained during onboarding training)
Experience using computer and register (POS) system
Ability to work flexible hours including mornings, evenings, weekends, late nights, and holidays
Spanish speaking a plus
Strong leadership and organizational skills
Ability to maintain calm and professionalism in high-pressure situations
Proactive problem-solving and decision-making abilities
Understanding of hygiene and food handling practices
Ability to lift and carry up to 50 pounds
Ability to stand for long periods in a fast-paced environment

Job Duties

Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Wingstop
Recruit, select, orient, train, assign, and schedule team members in partnership with the District Manager
Manage team performance including coaching, counseling, and disciplining staff professionally
Communicate operational and human resources issues effectively with the District Manager
Perform regular restaurant inspections to ensure compliance with standards
Maintain calm demeanor during high volume periods to set positive example
Track inventory and ensure accurate record keeping
Resolve food preparation and customer service issues
Maintain safe, secure, and healthy facility environment by enforcing sanitation and safety standards
Achieve company goals by embracing new responsibilities and adding value
Ensure compliance with restaurant operating policies, food quality, cash handling, and safety
Oversee maintenance and communication across the organization
Use company tools to coach and mentor team members
Demonstrate strong business acumen to drive results through team collaboration