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Wingstop logo

General Manager

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $27.00 - $29.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k plan
Paid Time Off
Cell phone reimbursement

Job Description

Wingstop is a well-established and rapidly growing American restaurant chain specializing in delicious chicken wings and other complimentary menu items. As a leading brand in the casual dining and fast-casual segment, Wingstop focuses on delivering exceptional quality food and an outstanding customer experience at each of its locations. The company prides itself on its vibrant culture, operational excellence, and commitment to team development. Operating under a franchise business model, independent franchisees like Wingstop - FWS play a fundamental role in expanding the brand's reach and maintaining its standards locally. Wingstop values integrity, customer service, and teamwork, which are reflected in... Show More

Job Requirements

  • Minimum of 2 years of previous food service or restaurant supervisory experience
  • Food Handler Certification required (can be obtained during onboarding training)
  • Experience using a computer and register (POS) system
  • Availability to work flexible hours including mornings, evenings, weekends, late nights, and holidays
  • Spanish speaking a plus

Job Qualifications

  • Minimum of 2 years of previous food service or restaurant supervisory experience
  • Food Handler Certification (can be obtained during onboarding training)
  • Experience using computer and register (POS) system
  • Ability to work flexible hours including mornings, evenings, weekends, late nights, and holidays
  • Spanish speaking a plus
  • Strong leadership and organizational skills
  • Ability to maintain calm and professionalism in high-pressure situations
  • Proactive problem-solving and decision-making abilities
  • Understanding of hygiene and food handling practices
  • Ability to lift and carry up to 50 pounds
  • Ability to stand for long periods in a fast-paced environment

Job Duties

  • Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Wingstop
  • Recruit, select, orient, train, assign, and schedule team members in partnership with the District Manager
  • Manage team performance including coaching, counseling, and disciplining staff professionally
  • Communicate operational and human resources issues effectively with the District Manager
  • Perform regular restaurant inspections to ensure compliance with standards
  • Maintain calm demeanor during high volume periods to set positive example
  • Track inventory and ensure accurate record keeping
  • Resolve food preparation and customer service issues
  • Maintain safe, secure, and healthy facility environment by enforcing sanitation and safety standards
  • Achieve company goals by embracing new responsibilities and adding value
  • Ensure compliance with restaurant operating policies, food quality, cash handling, and safety
  • Oversee maintenance and communication across the organization
  • Use company tools to coach and mentor team members
  • Demonstrate strong business acumen to drive results through team collaboration

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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