McDonald’s logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

bonus program
Free Meals
Education Assistance
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
Life insurance
accident insurance
Vacation after 6 months
Employee Resource Connection
free uniforms
Professional Development
College Credit Opportunities
Opportunity for advancement

Job Description

McDonald's is a globally recognized leader in the quick service restaurant industry, known for its iconic brand, innovative business model, and commitment to customer satisfaction. As one of the largest fast-food chains worldwide, McDonald's operates through a mix of corporate-owned and franchise-owned restaurants, each dedicated to delivering quality food with exceptional service in a clean and welcoming environment. The company has built a strong reputation based on consistent standards, community engagement, and opportunities for growth and development for its employees.

This job posting is for a General Manager position at a McDonald's restaurant owned and operated by an independent franchisee. This role is pivotal in ensuring the restaurant operates profitably while upholding McDonald's critical standards of quality, service, and cleanliness. As a General Manager, you will be responsible for overseeing all restaurant operations, leading a team of Department Managers, and working collaboratively to set and achieve ambitious restaurant goals. This is a high-responsibility role suited for individuals who are energetic, purposeful, and passionate about leadership and providing excellent customer experiences.

The General Manager at this McDonald's franchise plays a key role in cultivating a positive and productive work environment where team members are motivated and coached to excel. You will be responsible for hiring and developing both Department and Shift Managers, ensuring the restaurant is staffed with capable leaders who can contribute to the restaurant's success and future growth. The role demands a proactive approach to managing restaurant departments, guiding performance improvements, and maintaining high standards in fast-paced, high-volume settings.

Candidates ideal for this position usually have prior General Manager experience, especially with high-volume locations in the quick service restaurant industry. Experience in hospitality or retail is also valued. Applicants must be at least 18 years old to qualify for this managerial role. Beyond the day-to-day responsibilities, McDonald's franchise offers significant benefits including competitive pay, bonus programs, free meals, comprehensive health coverage, and educational opportunities through the Archways to Opportunity program, which supports high school completion, college tuition assistance, and English language learning.

This position at McDonald's franchise-owned restaurant is an excellent opportunity for individuals looking to grow with a world-class brand while developing their leadership skills and advancing their careers in a rewarding environment. The successful General Manager will enjoy a dynamic workplace where career advancement is supported with professional development resources and a culture that encourages balanced work hours and personal growth. Joining McDonald's means being part of a team that values diversity, strives for excellence, and is committed to delivering memorable dining experiences to customers while supporting the well-being and ambitions of its employees.

Job Requirements

  • At least 18 years old
  • previous experience as a General Manager or similar leadership role
  • strong organizational and problem-solving skills
  • ability to work in a fast-paced, high-volume environment
  • excellent communication skills
  • capability to lead and motivate a team
  • willingness to align with McDonald’s customer service standards

Job Qualifications

  • Previous General Manager experience at high volume locations
  • experience in quick service restaurants preferred
  • background in hospitality or retail valued
  • strong leadership and team management skills
  • ability to set and achieve operational goals
  • effective communication and coaching abilities
  • minimum age of 18 years

Job Duties

  • Run a profitable restaurant
  • ensure the restaurant meets McDonald’s standards of quality, service, and cleanliness
  • set restaurant goals in coordination with leadership
  • create and execute plans to achieve restaurant goals
  • lead and support Department Managers by setting goals and providing coaching
  • hire and develop Department and Shift Managers
  • improve team performance to enhance overall restaurant operations

Job Criteria

Experience

Expert Level (7+ years)


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