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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Paid Time Off
Paid sick time
College Tuition Assistance
Annual discretionary bonus
cell phone stipend
Job Description
The McDonald’s Yoon Organization is a well-established independent franchisee group that operates multiple McDonald’s restaurants. Having been in business for over 20 years, this organization prides itself on fostering a collaborative and supportive work environment across all its locations. Unlike corporate McDonald’s restaurants operated by McDonald’s USA, the Yoon Organization is a separate entity that holds the license to use McDonald’s branding and food products to serve its customers. This independence means that the franchisee is the sole employer responsible for all staffing and employment matters, including hiring, firing, discipline, supervision, and scheduling employees. The McDonald’s Yoon Organization is deeply... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in restaurant management or a related field
- availability for open and flexible scheduling
- ability to lead and motivate a diverse team
- strong communication and organizational skills
- willingness to work in a fast-paced, customer-focused environment
- legal authorization to work in the relevant country
Job Qualifications
- High school diploma or equivalent
- prior management experience in a restaurant or similar fast-paced environment
- strong leadership and interpersonal skills
- ability to develop and motivate a team
- excellent communication skills
- knowledge of quality, service, and cleanliness standards
- problem-solving and conflict resolution abilities
- competency in using business data to drive decisions
- commitment to customer service excellence
- ability to handle pressure and multitask effectively
Job Duties
- Show respect for others and be sensitive to cultural/generational differences
- foster a positive and welcoming environment for all restaurant employees and guests
- motivate team members to ensure everyone is active and involved
- be responsible for hiring and promotion decisions
- ensure training and employee development is taking place
- deal directly with difficult or sensitive issues and find solutions
- review and use information from various sources to identify opportunities and create action plans
- communicate the restaurant's business plan and goals
- establish and communicate the restaurant's vision for customer service
- role model commitment to outstanding service and customer recovery
- stay up-to-date on new products and promotions
- proactively identify and address safety risks
- hold self and others accountable for meeting targets
- demonstrate a can-do attitude and ownership
- remove barriers to move work forward
- act with urgency and high standards
- delegate and follow up on initiatives
- maintain composure in stressful environments
- communicate clearly and consistently with the team
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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