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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Annualized salary
Annual discretionary bonus
Medical insurance
Dental Insurance
Paid Time Off
Paid sick time
College Tuition Assistance
cell phone stipend
Job Description
The McDonald's Yoon Organization is an independent franchisee entity that owns and operates multiple McDonald's restaurants. With over 20 years of experience, this franchisee operates under a license granted by McDonald's USA to use the iconic logos and food products that customers expect. However, it is important to recognize that the McDonald's Yoon Organization is a distinct company and employer, separate from McDonald's USA. All employment matters, including hiring, firing, staffing, discipline, and scheduling, are solely the responsibility of this independent franchisee. As such, applicants will engage directly with the franchisee and not McDonald's USA during their employment journey.
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Job Requirements
- High school diploma or equivalent
- prior management experience in a restaurant or similar setting
- open availability to work varied shifts including weekends and holidays
- strong communication and leadership abilities
- ability to handle stressful situations calmly
- commitment to upholding company standards for quality, service, and cleanliness
- legal authorization to work in the United States
Job Qualifications
- High school diploma or equivalent
- experience in restaurant management or food service leadership roles
- strong leadership and interpersonal skills
- ability to motivate and develop a team
- excellent communication and organizational skills
- proficiency with business and performance metrics
- customer service orientation
- problem-solving skills
- ability to work in a fast-paced, dynamic environment
- flexibility with scheduling and availability
Job Duties
- Show respect for others and be sensitive to cultural and generational differences
- foster a positive and welcoming environment for employees and guests
- motivate team members to increase morale, inclusion and build confidence
- make hiring and promotion decisions
- ensure training and employee development
- address difficult or sensitive issues and find solutions
- review and use information to identify opportunities and create action plans
- communicate the business plan and customer service vision
- model commitment to outstanding service and customer recovery
- stay informed on new products and promotions
- proactively identify and address safety risks
- hold self and others accountable for targets
- demonstrate ownership and commitment for getting results
- remove barriers to progress
- act with urgency and high standards
- do the right thing for the restaurant and customers
- delegate initiatives and follow up
- maintain composure under pressure
- build commitment to change among managers
- listen actively
- communicate clearly and consistently
- keep team informed on important information, events, targets, and results
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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