General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $105,000.00 - $115,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Paid Time Off
Parental leave
Disability Coverage

Job Description

LifeWorks Restaurant Group, an independently operated division of Aramark, specializes in designing custom amenity solutions for clients seeking to elevate their service offerings. With a team of forward-thinking professionals, LifeWorks Restaurant Group approaches each opportunity not just as a task but as a rich, sensory experience that enriches company culture and delivers exceptional value. The group is committed to transparency and partnership from the outset of every client relationship, covering all phases from space design and delivery to marketing the final branded product. This emphasis on a holistic client experience ensures that every project meets the highest standards and fosters long-term success. LifeWorks Restaurant Group operates within diverse service realms including food service, facility support, custodial services, retail, lodging, transportation, and more, offering a broad scope of professional engagement opportunities within a dynamic and growth-focused setting.

The role of General Manager at LifeWorks Restaurant Group is vital for overseeing multiple contracted services for high-profile clients, with management responsibilities spanning revenue streams of $2 million to over $15 million. General Managers are expected to blend strategic operational leadership with on-the-ground management to ensure service excellence, client satisfaction, and operational efficiency. This leadership role involves guiding teams, managing budgets in partnership with finance, and ensuring strict compliance with regulatory standards and company policies. The person in this role is pivotal in driving business growth by developing service improvements, optimizing financial performance, and fostering positive client and community relationships. The compensation for this salaried position ranges from $105,000 to $115,000, reflecting the level of responsibility and impact the General Manager brings to the organization.

Aramark, the parent company, is a global leader serving millions of guests daily across 15 countries through innovative food and facility services. Rooted in service and driven by a strong mission, Aramark emphasizes career development, inclusivity, and a commitment to social responsibility, providing employees with a supportive and empowering work environment. As part of this culture, the General Manager role at LifeWorks Restaurant Group represents an opportunity to be part of a team dedicated to excellence, diversity, and professional growth. The position may involve physical demands such as lifting, bending, and extended walking or standing, as well as requirements for personal protective equipment, reflecting the active and hands-on nature of the role.

Candidates for this role will experience a rewarding career path that challenges them to innovate, lead effectively, and contribute positively to the client experience and employee engagement. The General Manager is not only a manager but a visionary leader who influences strategic decisions, operational execution, and the cultivation of a strong organizational culture. This role offers the chance to make a significant impact within an industry-leading division of Aramark and to grow professionally in a dynamic, supportive environment.

Job Requirements

  • Bachelor's degree preferred
  • Experience in service industry, contract services or hospitality environment
  • Proven leadership through other managers
  • Ability to manage budgets and financial controls
  • Strong client and customer service focus
  • Effective communication skills
  • Familiarity with contract terms and compliance
  • Capacity to handle physical demands including lifting and standing
  • Willingness to use personal protective equipment

Job Qualifications

  • Bachelor's degree level education highly preferred in an area of food service, hospitality, facilities, or business management
  • The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role
  • Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
  • Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
  • Meaningful experience in service industry, contract services, or hospitality environment
  • Proven ability leading through other managers
  • Experience in creating and managing a department budget, financial controls and analysis
  • Experience crafting product sales strategies and implementing operational programs and initiatives

Job Duties

  • Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
  • Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction
  • Builds, develops, and leads a management team and staff capable of carrying out organizational objectives
  • Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, and contractual obligations
  • In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity
  • Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports
  • Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times

Job Criteria

Experience

Expert Level (7+ years)


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