General Manager

Boston, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $105,000.00 - $115,000.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

retirement savings plan

Paid Time Off

Parental leave

Disability Coverage

Job Description

LifeWorks Restaurant Group, an independently operated division of Aramark, specializes in designing custom amenity solutions for clients seeking to elevate their service offerings. With a team of forward-thinking professionals, LifeWorks Restaurant Group approaches each opportunity not just as a task but as a rich, sensory experience that enriches company culture and delivers exceptional value. The group is committed to transparency and partnership from the outset of every client relationship, covering all phases from space design and delivery to marketing the final branded product. This emphasis on a holistic client experience ensures that every project meets the highest standards and fosters... Show More

Job Requirements

Bachelor's degree preferred
Experience in service industry, contract services or hospitality environment
Proven leadership through other managers
Ability to manage budgets and financial controls
Strong client and customer service focus
Effective communication skills
Familiarity with contract terms and compliance
Capacity to handle physical demands including lifting and standing
Willingness to use personal protective equipment

Job Qualifications

Bachelor's degree level education highly preferred in an area of food service, hospitality, facilities, or business management
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
Meaningful experience in service industry, contract services, or hospitality environment
Proven ability leading through other managers
Experience in creating and managing a department budget, financial controls and analysis
Experience crafting product sales strategies and implementing operational programs and initiatives

Job Duties

Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, and contractual obligations
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times

Job Criteria

Experience

Expert Level (7+ years)

Job Location

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