General Manager

Wendy's is a renowned fast-food restaurant chain known for its quality food, exceptional customer service, and strong commitment to operational excellence. As a leader in the quick-service restaurant industry, Wendy's has built a reputation for serving fresh, made-to-order meals while maintaining a friendly and welcoming atmosphere. With locations across the country and a customer-centric approach, Wendy's emphasizes empowering its team members to deliver an outstanding dining experience that keeps guests coming back.

The General Manager role at Wendy's is pivotal to the success and smooth operation of each restaurant. General Managers lead their restaurant management team by providing clear direction, training, and expertise to ensure customer expectations are not only met but exceeded daily. Under the supervision of a District Manager, the General Manager is responsible for overseeing all aspects of the restaurant's daily operations including maintaining financial controls, staff management, food safety, facility upkeep, and ensuring health and safety standards are achieved. This leadership position offers an opportunity to work in a dynamic environment that values innovation, teamwork, and strong operational management.

General Managers are responsible for creating and managing staff schedules, recruiting and training new team members, and fostering a positive workplace culture through coaching and counseling. They ensure compliance with brand standards and promote a customer-first attitude within their team. Financial acumen is essential as General Managers oversee budgets and strive to meet sales and operational goals. The role demands a balance between delivering excellent guest experiences, maintaining high-quality employee engagement, and achieving targeted financial and operational metrics.

Employment with Wendy's as a General Manager includes competitive pay with the potential for monthly bonuses. The company supports career growth by providing paid training that aligns with the "Wendy's Way" of leadership and customer service excellence. Additionally, employee perks include meal discounts, an employee discount program, and comprehensive benefits such as medical, dental, and vision insurance plans, along with short-term, long-term, and life insurance options. A 401(k) plan with employer matching also serves as a valuable benefit for long-term financial planning.

This role requires a motivated leader who enjoys problem-solving and decision-making, has a commitment to teaching and developing their team, and promotes a workplace culture focused on safety, quality, and customer satisfaction. Candidates must be willing to lead by example, stand and move during their shifts, operate restaurant equipment proficiently, adhere to brand standards, and achieve SERV Safe certification if not already obtained. Reliable transportation and the ability to travel for training or business needs are required. Candidates must be at least 21 years of age and eligible to work in the country.

Working as a General Manager at Wendy's provides an enriching experience with the opportunity to grow within the company while contributing to a team that values inclusivity and equal opportunity. Wendy's is committed to reasonable accommodations for individuals with disabilities and fosters a discrimination-free workplace where all qualified applicants are considered based on abilities and merit.