
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Advancement opportunities
provided uniforms
meal discounts
Paid Time Off
Employee assistance program
flexible scheduling
Job Description
Wendy's is a leading global restaurant chain known for its fresh, quality food, exceptional customer service, and commitment to innovation in the fast-food industry. The company has built a strong reputation by focusing on delivering an outstanding experience to its customers and fostering a positive, inclusive workplace culture for its employees. As a celebrated brand, Wendy's has grown into a household name recognized for menu variety, quality ingredients, and a dedication to excellence in both food preparation and service standards. The establishment is committed to maintaining an environment where its employees feel valued, respected, and motivated to contribute their best each day.
The General Manager role at Wendy's plays a crucial part in upholding the company’s standards and propelling the restaurant’s success. This leadership position is responsible for providing direction, guidance, and hands-on management of Assistant Managers, Shift Members, and the broader team. The General Manager ensures that all team members are properly trained, motivated, and engaged, fostering a culture of respect, teamwork, and continuous improvement. This role is ideal for a confident, results-driven leader with a passion for customer service, staff development, and operational excellence.
The company offers a vibrant and supportive working environment where employees can grow professionally and personally. As a General Manager, you will enjoy various benefits including medical coverage, opportunities for advancement, provided uniforms, meal discounts, and a work atmosphere that encourages fun and collaboration. The company culture emphasizes people-first values, putting employee satisfaction and well-being at the forefront while promoting a strong sense of community and respect among all staff members.
In this role, the General Manager acts as the face of the restaurant, responsible for ensuring high standards of food quality, customer service, cleanliness, and safety are consistently met or exceeded. Effective business and financial management skills are essential to succeed, as the role requires managing food and labor costs, meeting sales goals, ordering inventory, and maintaining safe work conditions. Additionally, the General Manager plays a key role in hiring, training, and retaining a motivated and productive team, continually seeking to improve operational performance and customer satisfaction.
Communication skills are fundamental for this position, encompassing both verbal and written capabilities. The General Manager must be adept at interacting with guests and employees alike, resolving problems proactively, and implementing company policies effectively. This position offers an opportunity to lead within an established, reputable company while making a meaningful impact on both the team and customer experience. If you are a born leader who thrives in a dynamic and people-oriented environment, this is the perfect role for you to showcase your talents and grow your career within a major player in the restaurant industry.
The General Manager role at Wendy's plays a crucial part in upholding the company’s standards and propelling the restaurant’s success. This leadership position is responsible for providing direction, guidance, and hands-on management of Assistant Managers, Shift Members, and the broader team. The General Manager ensures that all team members are properly trained, motivated, and engaged, fostering a culture of respect, teamwork, and continuous improvement. This role is ideal for a confident, results-driven leader with a passion for customer service, staff development, and operational excellence.
The company offers a vibrant and supportive working environment where employees can grow professionally and personally. As a General Manager, you will enjoy various benefits including medical coverage, opportunities for advancement, provided uniforms, meal discounts, and a work atmosphere that encourages fun and collaboration. The company culture emphasizes people-first values, putting employee satisfaction and well-being at the forefront while promoting a strong sense of community and respect among all staff members.
In this role, the General Manager acts as the face of the restaurant, responsible for ensuring high standards of food quality, customer service, cleanliness, and safety are consistently met or exceeded. Effective business and financial management skills are essential to succeed, as the role requires managing food and labor costs, meeting sales goals, ordering inventory, and maintaining safe work conditions. Additionally, the General Manager plays a key role in hiring, training, and retaining a motivated and productive team, continually seeking to improve operational performance and customer satisfaction.
Communication skills are fundamental for this position, encompassing both verbal and written capabilities. The General Manager must be adept at interacting with guests and employees alike, resolving problems proactively, and implementing company policies effectively. This position offers an opportunity to lead within an established, reputable company while making a meaningful impact on both the team and customer experience. If you are a born leader who thrives in a dynamic and people-oriented environment, this is the perfect role for you to showcase your talents and grow your career within a major player in the restaurant industry.
Job Requirements
- High school diploma or equivalent
- Previous management experience in the restaurant industry
- Knowledge of food safety procedures
- Ability to work flexible hours including weekends and holidays
- Strong interpersonal skills
- Ability to lead and motivate a team
- Basic computer proficiency
- Valid work authorization
Job Qualifications
- Proven leadership experience in restaurant or retail management
- Strong communication skills both verbal and written
- Ability to manage financial aspects such as food and labor cost control
- Experience in hiring, training, and developing staff
- Knowledge of food safety and sanitation standards
- Ability to create a positive and motivating work environment
- Problem-solving and decision-making skills
Job Duties
- Train, monitor, and reinforce food safety procedures
- Work with the leadership team to meet sales goals
- Manage food and labor costs
- Execute company policies and procedures
- Monitor food inventory levels and order product when necessary
- Manage and maintain safe working conditions
- Manage crew member employees in a manner that maximizes crew retention
- Interview and hire team members
- Provide proper training for team members
- Anticipate and identify problems and initiate appropriate corrective action
- Maintain fast, accurate service, provide excellent customer service, and meet and/or exceed both company and customer expectations
- Ensure continual improvement of quality, service, and cleanliness
- Maximize store sales goals versus budget, including participation in marketing programs
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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