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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee assistance program
Retirement benefits
Disability insurance
Life insurance
Job Description
MV Transportation is a leading provider of innovative transportation services across the United States. Specializing in public transit solutions including fixed route and paratransit services, MV Transportation partners with public agencies to improve mobility and ensure reliable, accessible, and efficient transportation for communities. With a strong commitment to customer satisfaction, safety, and operational excellence, MV Transportation serves millions of passengers annually by leveraging advanced technology, professional management, and a dedicated workforce. As a company that values diversity and equal opportunity, MV Transportation fosters an inclusive culture where employees can thrive and grow professionally while making a positive impact on the... Show More
Job Requirements
- College degree or equivalent business management experience
- Management experience required
- Experience with public transit, including fixed route and paratransit
- Minimum of five (5) years of relevant supervisory and managerial experience in public transit transportation
- Experience with fleet management including fixed route and paratransit operations
- Labor/union(s) negotiations/expenses expertise
- Full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance
- Proficiency in MS Office
- Strong analytical skills
- Strong written and verbal communication skills
- High degree of multi-tasking skills
Job Qualifications
- College degree or equivalent business management experience
- Management experience required
- Experience with public transit, including fixed route and paratransit
- Must have a minimum of five (5) years of relevant supervisory and managerial experience in public transit transportation
- Experience with fleet management that include fixed route and paratransit operations
- Must have labor/union(s) negotiations/expenses expertise
- Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance
- MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills
- Additional duties/responsibilities based upon individual contract requirements
Job Duties
- Ensuring all performance goals are met
- Effective operations design, scheduling, and management
- Maintaining an adequate and competently staffed organization
- Complete and accurate data collection, compilation, analysis, and reporting as required by law and the contract
- Compliance with FTA and other federal, state, and local regulatory requirements
- Professional response to comments and concerns of passengers and the general public
- Effective response to specific requests for other assistance as the need arises
- Attending public meetings at the county's request
- Maintaining a positive employee morale to ensure good working conditions
- Effectively manage customer relations through both direct contact and outreach programs
- Identify, select, train, and mentor location staff
- Effectively and frequently communicate with location staff and support team members
- Oversee vehicle maintenance plan and ensure fleet availability to meet service requirements
- Oversee safety and training programs, plans, and processes to ensure compliance with company, contract and regulatory requirements
- Maintain client contact routinely to meet or exceed expectations
- Conduct periodic departmental audits
- Daily, weekly, and monthly review of key operational metrics
- Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets its financial, safety, and operational expectations
- Implement, promote, and adhere to company policies and procedures
- Participate in location(s) labor and employee relations activities
- Provide insight and information to support location(s) contract renewals
- Create and present location(s) annual budget
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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