General Manager

Five Guys is a well-established family-run restaurant chain known for its dedication to delivering high-quality, craveable burgers and fries made from scratch. With decades of experience and careful testing, Five Guys has perfected its approach to food preparation and customer service, ensuring that every item served meets its stringent standards of freshness and taste. The company prides itself on using real ingredients—real produce, buns, beef, and people—to create an authentic dining experience. This commitment to authenticity extends beyond the kitchen to every aspect of its operations, from its interactions with customers to its internal team dynamics. The culture at Five Guys is built on core values of humility, exceeding expectations, doing the right thing, and leading by example. These values foster an environment where employees feel motivated to contribute and grow, while customers consistently receive exceptional service.

The Restaurant General Manager role at Five Guys is ideal for individuals who naturally lead with authenticity and passion. This position is about more than just managing day-to-day operations; it involves cultivating a winning team, teaching new skills, and inspiring employees to deliver an outstanding customer experience. General Managers at Five Guys are expected to embrace the company’s REAL philosophy, ensuring their team maintains the highest standards in food quality, safety, and customer service. The role offers a balanced work schedule with hours from 11:00 am to 10:00 pm, avoiding the hectic demands of drive-thru operations, allowing for a genuine focus on team and guest satisfaction.

Five Guys also emphasizes career growth, providing managers with opportunities to advance as the brand continues to expand and new locations open. Alongside a competitive base pay, the company offers a robust bonus plan based on food safety, financial performance, and customer experience metrics, paid out monthly to reward consistent excellence. Benefits are comprehensive and customizable, including medical, dental, vision coverage, and a 401(k) retirement plan, as well as 15 days of paid time off, fostering a supportive environment for work-life balance.

In joining Five Guys as a General Manager, candidates become part of a passionate team that values honesty, energy, motivation, and fun. The company deeply believes in creating positive workplace experiences where high standards are set and met through teamwork and leadership by example. If you are an experienced restaurant manager who takes pride in delivering quality food with a smile, and who embodies humility and integrity, Five Guys offers a rewarding and fulfilling career path where you can make a genuine impact.