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Five Guys logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Career growth opportunities
real bonus plan

Job Description

Five Guys is a well-established family-run restaurant chain known for its dedication to delivering high-quality, craveable burgers and fries made from scratch. With decades of experience and careful testing, Five Guys has perfected its approach to food preparation and customer service, ensuring that every item served meets its stringent standards of freshness and taste. The company prides itself on using real ingredients—real produce, buns, beef, and people—to create an authentic dining experience. This commitment to authenticity extends beyond the kitchen to every aspect of its operations, from its interactions with customers to its internal team dynamics. The culture at Five... Show More

Job Requirements

  • At least a high school diploma or equivalent
  • minimum 2 years of experience as a restaurant general manager
  • demonstrable responsibility for financial results
  • strong leadership and team-building capabilities
  • excellent customer service orientation
  • availability to work from 11 am to 10 pm
  • commitment to company core convictions of humility, exceeding expectations, integrity, and leading by example

Job Qualifications

  • Minimum of 2 years of general manager experience in the restaurant industry
  • proven leadership skills with ability to motivate a team
  • strong understanding of financial management and operational procedures
  • excellent communication and interpersonal skills
  • dedication to maintaining high food safety and customer service standards
  • ability to work within scheduled operating hours
  • passion for delivering outstanding guest experiences

Job Duties

  • Manage daily restaurant operations to ensure efficiency and quality
  • lead and motivate team members to deliver exceptional customer service
  • maintain high standards of food safety and cleanliness
  • oversee financial performance including budgeting and cost control
  • recruit, train, and develop staff to build a strong, skilled team
  • handle customer feedback and resolve issues promptly
  • implement company policies and uphold Five Guys core convictions

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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