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Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $52,400.00 - $78,300.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses

Job Description

Urban Air Adventure Park is a leading indoor adventure park brand that has revolutionized the family entertainment industry with its innovative attractions and engaging experiences. Founded and headquartered in Dallas, Texas, Urban Air has established itself as the largest operator of adventure parks worldwide, setting industry standards for fun and excitement. With a strong commitment to creating enjoyable environments that inspire kids to have fun and aim higher, the company focuses on delivering safe, immersive activities that challenge boundaries and encourage children and families to explore new adventures. Urban Air Gilroy, located in California, continues this tradition by providing a... Show More

Job Requirements

  • Minimum high school diploma or equivalent
  • 3 plus years experience in facility operations and management
  • hospitality industry background preferred
  • strong leadership and motivational skills
  • proficient in Microsoft Office
  • exceptional communication skills
  • ability to work flexible hours including weekends and holidays
  • must demonstrate professional appearance and conduct
  • ability to manage multiple priorities and delegate effectively
  • passion for customer service
  • ability to foster a positive and inclusive workplace culture

Job Qualifications

  • Ability to enthusiastically interact with others
  • strong character and decision-making judgment
  • experience in hospitality including theme parks, family entertainment centers, hotels, resorts, casinos, or restaurants
  • 3 plus years of facility operations and management experience required, 5 plus years preferred
  • demonstrated ability to develop team members
  • proven success meeting financial goals
  • professional, energetic, self-motivated with positive attitude
  • intermediate skills in Microsoft Office
  • professional grooming and conduct
  • adaptability and flexibility
  • strong communication and writing skills
  • ability to establish relationships with employees, management, and vendors
  • ability to maintain professionalism internally and externally
  • ability to communicate clear vision
  • flexible and accountable
  • appreciation of diversity
  • innovative and strategic thinker

Job Duties

  • Support and execute pre-opening activities to ensure timely launch
  • coordinate construction and vendor readiness
  • lead hiring, onboarding, and training of park staff
  • hire and mentor team members including Area Leads and Certified Trainers
  • maintain safe, clean, and secure park environment
  • oversee entertainment, food, beverage, attractions, and property operations
  • drive financial performance by controlling costs and growing revenue
  • implement employee recognition and incentive programs
  • maintain community partnerships and local marketing efforts
  • analyze financial reports and develop plans to meet budgets
  • monitor online guest reviews to improve experience

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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