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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $90,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
employee discount
Health Insurance
Paid Time Off
Paid training
Paid vacation
Complimentary shift meals
Free bowling and games
Job Description
WesCo Brew & Bowl is a dynamic and energetic entertainment destination located in West Columbia's Cayce Crossing. Spanning a vast 44,000 square feet, this venue masterfully blends great food, craft drinks, and nonstop entertainment under one roof. Featuring a full-service restaurant, two lively bars, and a wide variety of exciting attractions, WesCo Brew & Bowl offers guests an experience like no other in the region. Attractions include augmented reality bowling, interactive darts, a virtual reality arena, a vibrant arcade, a billiards lounge, and an outdoor patio equipped with fire pits and lawn games. This multi-faceted venue caters to all occasions,... Show More
Job Requirements
- Must be available to work all shifts including nights, weekends, and holidays
- must be able and willing to stand or walk for up to 10-hour shifts
- must be able to speak, read and comprehend English
- lift/carry up to 50 lbs
- reliable transportation
- successful completion of background check
Job Qualifications
- Minimum of 3 years proven experience in restaurant/entertainment management as a general manager or director-level
- bowling management experience preferred
- experience in a high-volume setting
- results driven individual with a demonstrated record of prior success
- excellent interpersonal skills with guests and team members
- strong leadership qualities
- excellent communication skills
- highly organized and strong work ethic
Job Duties
- Improving the sales, profitability, and performance of the business year over year
- compliance with all operating and quality standards
- ensures guest relations and recovery program
- compliance with all operating and cost control tools
- creates/approves all weekly sales projections and team member schedules
- maintaining the team member development cycle: hiring of quality staff, ensuring effective training, testing, and certification of team members with timely and thorough team member performance appraisals
- ensuring a harassment-free work environment
- providing a safe and confidential reporting process
- overseeing an effective and legal progressive discipline program
- ensuring that team member benefits are properly administered
- spearheading annual budgeting of capital expenditures and business planning process
- maintaining the physical and equipment in a like-new condition
- maintaining effective communication with the Director of Sales and Marketing (DOSM) to ensure successful events/promotions
- operating of the facility and addressing safety/security concerns as necessary
- serve safe food program compliance
- posting of material safety data sheets (MSDS)
- administer and ensure compliance with Alcohol Awareness Program
- oversees daily operations of the venue
- development of management staff through delegation, training, and follow-up
- facilitates management meetings and ensures transitional meetings are completed and ensures labor goals for each shift
- proactively manages all activities that affect the revenue, COGS, and guest experience
- ensures the Daily Nonnegotiable tasks are being completed consistently and correctly
- manages all line items above EBITDAR on the P&L and ensures compliance with all cost control systems
- oversees team member recruitment, hiring, development, training, accountability, and progressive discipline and discharge
- ensures problem resolution and implementation of corrective actions
- leads guest recovery program
- assists on the floor when and where necessary to ensure a positive Guest experience
- interacts with Guests and ensures Guest exceptional service standards are met
- maintains a harassment-free work environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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