General Manager

Jimmy John’s is a renowned fast-casual restaurant chain specializing in fresh, all-natural meats and veggies, fresh-baked bread, and house-made salads, delivering a distinct flavor experience since 1983. Known for its commitment to quality and freshness, Jimmy John’s emphasizes the importance of preparing ingredients in-house every day, including slicing meats and baking bread in full view of customers. This dedication to freshness and quality has established the brand as a leader in the sandwich industry, attracting a loyal customer base and growing continuously in the fast-food market.

The General Manager at Jimmy John’s plays a critical leadership role, responsible for overseeing all aspects of in-store operations with a focus on maintaining exceptional standards. This includes staffing and scheduling, ensuring food safety compliance, managing inventory and stock ordering, monitoring costs of goods sold (COGS), cash handling, and upholding brand standards at all times. The General Manager ensures that the store operates smoothly and efficiently, maintaining a welcoming environment for customers while ensuring employees perform their duties effectively.

This role demands a self-motivated individual with superior leadership skills, capable of executing company systems and procedures with 100% integrity. The General Manager must thrive in a fast-paced environment, organizing priorities with minimal supervision and handling high-stress situations gracefully. Moreover, the position is bonus-eligible, providing an opportunity to earn additional compensation based on performance.

In addition to leadership responsibilities, the General Manager is expected to be hands-on by teaching, training, and performing various roles including Assistant Manager, Person in Charge (PIC), InShopper, and Delivery Driver as needed. This versatility ensures that store operations remain seamless even during challenging periods. The role requires a thorough understanding of Microsoft Office applications such as Word, Excel, Outlook, and Adobe Acrobat to handle administrative tasks effectively.

Physical requirements are an important aspect of this role. The General Manager should be capable of standing, bending, and reaching throughout shifts, lifting 30 to 40 pounds regularly, and maneuvering within refrigerator and freezer units with temperatures ranging from 40 degrees Fahrenheit to negative 10 degrees Fahrenheit. Additionally, candidates must be at least 18 years old, possess a valid driver's license, have a clean driving record, and own a reliable vehicle.

Overall, the General Manager position at Jimmy John’s offers a dynamic and rewarding career opportunity for individuals passionate about delivering quality food and excellent customer service. Candidates will play an essential part in driving the store’s success while fostering a positive and productive workplace culture, all while contributing to the tradition of fresh, flavorful sandwiches made with love every single day.