General Manager

Worcester, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development opportunities

Paid holidays

Job Description

Tasty Hut, LLC is a reputable food service company that operates Pizza Hut restaurants, focusing on delivering high-quality food and excellent customer service experiences. As a recognized leader in the quick-service restaurant industry, Tasty Hut, LLC prides itself on its commitment to quality, innovation, and community engagement. The company emphasizes a vibrant workplace culture with core values that promote teamwork, integrity, and personal growth among its employees. Operating under the well-known Pizza Hut brand, the company ensures that every customer visit reflects the beloved traditions and standards associated with this global franchise.

The role of a Pizza Hut Restaurant Ge... Show More

Job Requirements

Be a customer maniac
ServSafe certified
completion of Lead On! Shift Leader MSM Course 10
proficiency in Microsoft Office
completion of Lead On! General Manager training
reliable transportation
valid driver's license and car insurance
adherence to GM schedule requirements (peak hours)
motor vehicle record check

Job Qualifications

Proficient at Microsoft Office
ServSafe certified
completed Lead On! shift leader MSM course 10
completed Lead On! General Manager training
reliable transportation
valid driver's license and car insurance
ability to communicate effectively and provide feedback
experience in managing a team
knowledge of restaurant operations

Job Duties

Oversee all staff and operations in your restaurant with an entrepreneurial mindset
hire, train, build a bench of shift leaders and team members in restaurant
own and promote positive restaurant culture and employee experience
maintain excellent customer service standards
enforce and follow Pizza Hut service principals
responsible for oversight and execution of all store inventory, forecasting, scheduling processes
ensure all teams members have the tools and knowledge necessary for success
partner with Field Marketing Manager and Director of Field Compliance to grow sales and partner with community
develop a store team that has high customer satisfaction results
ensure restaurant meets/exceeds all Tasty Hut, LLC and Pizza Hut brand standards and processes
work with District Manager to keep facility up to standard and in good repair
responsible for restaurant P&L management
evaluate and improve operational and financial performance of restaurant
communicate company initiatives and programs to restaurant teams
own the career development and performance management process for restaurant team
use expert knowledge and utilization of Pizza Hut provided tools
executes all Pizza Hut provided training material and courses
comply with all laws and regulations
ensure a safe work environment is provided in restaurant
maintain a clean, organized restaurant that meets all health and safety regulations
demonstrate trade area knowledge
manage and maintain positive vendor relationships
brand steward for Pizza Hut brand
maintain restaurant calendar
manage and adhere to Tasty Hut, LLC handbook and policies
effectively communicate and execute company initiatives by managing performance of restaurant team
maintain professional image and highly ethical conduct
exhibit Tasty Hut, LLC core values and work daily to fulfill mission and vision
other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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