Wendy's logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
Bonuses
Medical insurance
Dental Insurance
Vision Insurance
Flexible Hours
Life insurance
short term disability
long term disability
Performance evaluations
Career advancement opportunities
training program

Job Description

Wendy's is a renowned fast-food restaurant chain known for its fresh, made-to-order meals and commitment to quality customer service. Established as one of the leading quick-service restaurants globally, Wendy's operates through both company-owned and franchise locations, each dedicated to delivering an exceptional dining experience. The company values its employees and emphasizes career growth, training, and a supportive working environment. As a franchise-driven brand, individual franchisees manage specific compensation packages, benefits, and career opportunities, which means that some aspects may vary between locations.

The role of a General Manager at Wendy's is critical to the overall success of the restaurant. General Managers act as the primary leaders of their management teams, overseeing daily operations with a focus on surpassing customer expectations and achieving set business goals for every shift. This involves guiding and training team members, managing staff performance, and ensuring efficient restaurant operations while maintaining high standards of food quality and customer service. The position offers competitive pay with potential bonuses and comes with comprehensive benefits, including medical, dental, and vision insurance, life insurance, and short-term and long-term disability coverage. Flexible work hours, a clear career path, and continual performance evaluations help create a sustainable and rewarding career trajectory. Prospective General Managers will undergo an 8-10 week intensive training program, building the skills needed to lead effectively in a dynamic and fast-paced environment. Working as a General Manager at Wendy's franchise locations means you have an opportunity to make a significant impact on your restaurant’s success while being part of a respected brand that values leadership and development. This role is ideal for motivated individuals who have previous restaurant experience, leadership capabilities, and a passion for delivering excellent service in a team-oriented atmosphere.

Job Requirements

  • High school diploma or GED
  • Must be at least 18 years of age
  • One or more years of restaurant experience
  • Ability to lead a team effectively
  • Strong communication skills
  • Willingness to work flexible hours
  • Basic knowledge of business operations

Job Qualifications

  • High school diploma or GED
  • One or more years of restaurant experience
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Knowledge of restaurant operations and customer service standards
  • Ability to manage budgets and analyze financial data
  • Flexibility to work various shifts and schedules

Job Duties

  • Provide leadership and direction to restaurant management team
  • Train and develop staff to exceed customer expectations
  • Oversee daily restaurant operations to achieve business goals
  • Manage shift performance and ensure standards of quality and service
  • Maintain a safe, clean, and organized restaurant environment
  • Handle customer feedback and resolve issues effectively
  • Monitor inventory and control costs to maximize profitability

Job Criteria

Experience

Mid Level (3-7 years)


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