Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,800.00 - $61,000.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Paid Time Off
Choose 6 holidays per year
Team member room discounts
Referral program
Enrollment in health insurance
Enrollment in 401K with employer match
paid volunteer opportunities
bonus plans
accident insurance
Disability insurance
Life insurance
Cancer Insurance
Dental Insurance
Vision Insurance
Job Description
This opportunity is with a reputable hotel that is dedicated to providing exceptional service and quality accommodations to all its guests. The hotel operates under a franchise model, adhering strictly to the established franchise standards to ensure that guests experience a consistent and superior quality of service. As a key player in the hospitality industry, this hotel combines comfort, convenience, and excellent customer care to maintain its standing as a leading lodging provider in its location.
The position of General Manager at this hotel is a pivotal role responsible for the overall success and smooth functioning of the property. This role demands a dynamic leader who can meet or exceed the planned objectives related to revenue and profit, while maintaining a high level of guest satisfaction and quality standards. The General Manager manages all facets of the hotel, including but not limited to front desk operations, housekeeping, maintenance, and food and beverage services, in alignment with the franchise mandates.
Beyond operational oversight, the General Manager is expected to foster a friendly, positive, and professional atmosphere that encourages superior guest service. This leadership role involves setting a benchmark through exemplary performance and upholding the company’s mission, values, and culture at all times. The ideal candidate will have proven experience in supervising a team, preferably within a branded hotel setting, and a strong background in hospitality management. Skills in accounting, safety compliance, and staff development are highly valued for this role.
Additionally, the General Manager must be adaptable to the demanding nature of the hotel industry, often requiring long hours and availability on weekends and holidays. Physical demands include being able to stand for extended periods and handle moderate lifting related to hotel operations. The role also involves comprehensive communication responsibilities, including documentation and coordination across departments and with corporate offices.
This position offers an engaging, rewarding career with a strong emphasis on leadership and team management, operational excellence, and service innovation. The General Manager will play a crucial role in not only managing but also promoting the hotel’s brand internally and externally to heighten exposure and maximize revenue streams. Compensation details are commensurate with experience and industry standards, emphasizing the value placed on seasoned management professionals in the hospitality sector.
The position of General Manager at this hotel is a pivotal role responsible for the overall success and smooth functioning of the property. This role demands a dynamic leader who can meet or exceed the planned objectives related to revenue and profit, while maintaining a high level of guest satisfaction and quality standards. The General Manager manages all facets of the hotel, including but not limited to front desk operations, housekeeping, maintenance, and food and beverage services, in alignment with the franchise mandates.
Beyond operational oversight, the General Manager is expected to foster a friendly, positive, and professional atmosphere that encourages superior guest service. This leadership role involves setting a benchmark through exemplary performance and upholding the company’s mission, values, and culture at all times. The ideal candidate will have proven experience in supervising a team, preferably within a branded hotel setting, and a strong background in hospitality management. Skills in accounting, safety compliance, and staff development are highly valued for this role.
Additionally, the General Manager must be adaptable to the demanding nature of the hotel industry, often requiring long hours and availability on weekends and holidays. Physical demands include being able to stand for extended periods and handle moderate lifting related to hotel operations. The role also involves comprehensive communication responsibilities, including documentation and coordination across departments and with corporate offices.
This position offers an engaging, rewarding career with a strong emphasis on leadership and team management, operational excellence, and service innovation. The General Manager will play a crucial role in not only managing but also promoting the hotel’s brand internally and externally to heighten exposure and maximize revenue streams. Compensation details are commensurate with experience and industry standards, emphasizing the value placed on seasoned management professionals in the hospitality sector.
Job Requirements
- Minimum of three years supervisory experience managing at least six employees
- Bachelor’s degree preferred
- Five years hotel industry experience preferred
- Accounting experience preferred
- Must be professional, honest, and trustworthy
- Excellent attendance and punctuality required
- Valid driver’s license required
- Must be capable of standing extended periods and lifting up to 60 pounds
- Availability to work weekends, holidays, and long hours
- Knowledge of franchise standards and hotel policies
- Ability to perform essential functions including communication and multitasking
- Ability to maintain a safe and secure environment
Job Qualifications
- Bachelor's degree preferred
- Minimum of 3 years supervising at least six associates in a branded hotel environment
- Extensive knowledge of hotel operations including housekeeping, maintenance, and food and beverage
- Proven leadership and team management skills
- Familiarity with accounting practices and budget management
- Proficiency with property management systems and hotel technology
- Strong communication and organizational abilities
- Demonstrated ability to handle multi-faceted responsibilities and multitasking
Job Duties
- Manage all hotel departments to achieve set revenue and guest satisfaction goals
- Hire, train, coach, and develop hotel staff including supervisors and associates
- Oversee administrative functions including scheduling, payroll, inventories, and orders
- Implement company Standard Operating Procedures and franchise standards
- Ensure safety and security across all hotel operations
- Maintain excellent guest service and product quality standards
- Communicate effectively with guests, staff, and corporate management to resolve issues and promote hotel objectives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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