Wendy's logo

General Manager

Lakewood, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
bonus program
Sick Time
Vacation Time
Free Meal Program
Life insurance
Health Insurance
Optional Insurances
Performance evaluations
Advancement opportunities
Uniforms Provided
flexible schedules

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its commitment to quality, service, and cleanliness. With a strong focus on delivering delicious, made-to-order meals, Wendy's has established itself as a leader in the quick-service restaurant industry. The company prides itself on fostering a dynamic environment where employees are valued and motivated to grow within the organization. As an establishment, Wendy's combines innovative menu offerings with a passion for customer satisfaction, striving to create positive dining experiences at every location.

Joining Wendy's as a General Manager means stepping into a vital leadership role with direct responsibility for overseeing restaurant operations. This role demands a visionary leader who can inspire and guide a team of diverse professionals, including Crew members, Shift Supervisors, and Restaurant Managers, to exceed customer expectations consistently. The General Manager at Wendy's is not only tasked with managing day-to-day activities but also plays an essential part in driving business success by maximizing sales and profits, upholding food safety standards, and protecting the Wendy's brand and assets.

The General Manager leads by example, fostering a team-oriented atmosphere that encourages growth and development among employees. By mentoring and developing team members, the General Manager helps build a customer-focused, highly productive workforce committed to delivering excellent service. This role involves anticipating challenges, promptly addressing issues, and continuously improving the quality of food, service, and cleanliness to elevate the overall customer experience.

Beyond operational responsibilities, the General Manager is expected to champion the Wendy's spirit within the restaurant. They understand that business growth is driven just as much by people development as it is by financial goals. By inspiring and engaging their team, the General Manager ensures that every team member is equipped to excel and contribute meaningfully to the restaurant's success. Participating in marketing initiatives and striving to achieve sales targets are also key elements of the role.

Wendy's offers competitive pay and a comprehensive benefits package that supports the well-being and professional growth of its General Managers. From health insurance options that cover medical, dental, and vision care to life insurance and optional supplemental coverages, the company prioritizes its employees' security and comfort. Additional perks include a bonus program, paid sick and vacation time, a free meal program, performance evaluations, and opportunities for advancement within the company. Flexibility in scheduling and uniform provision further enhance the work environment, making Wendy's an employer of choice for individuals seeking a rewarding career in restaurant management.

In summary, the General Manager at Wendy's is a pivotal figure who combines operational expertise, leadership, and a commitment to customer satisfaction to drive the restaurant's success. This role offers a fulfilling career path with the opportunity to develop professional skills, lead a talented team, and contribute to the growth of a renowned brand in the fast-food industry.

Job Requirements

  • Must be at least 18 years of age
  • High school diploma or GED
  • One year of restaurant management experience
  • Must be dependable and punctual
  • Neat, clean and professional appearance
  • Up-beat and engaging personality
  • Fluent English-speaking and writing skills
  • Highly collaborative nature
  • Exhibit a sense of urgency
  • Strong work ethic
  • Excellent math skills including basic computations and ability to apply basic algebra
  • Ability to travel to other restaurants and meetings as needed
  • Ability to stand for long periods
  • Frequent bending, kneeling, lifting 25-50 lbs

Job Qualifications

  • High school diploma or GED
  • One year of restaurant management experience
  • Excellent math skills including basic computations and ability to apply basic algebra
  • Fluent English-speaking and writing skills
  • Up-beat and engaging personality
  • Highly collaborative nature
  • Strong work ethic
  • Ability to travel as needed

Job Duties

  • Provide vision and leadership to all crew, shift supervisors, and restaurant managers
  • Ensure customer expectations are exceeded every visit
  • Oversee operations for the designated Wendy's restaurant
  • Develop and mentor the team to advance their skills
  • Monitor and reinforce food safety procedures
  • Maximize store sales and profit goals
  • Maintain quality, service, and cleanliness standards
  • Ensure protection of Wendy’s brand and assets
  • Anticipate and identify problems and initiate corrective action
  • Participate in marketing programs

Job Criteria

Experience

Mid Level (3-7 years)


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