
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
clear and defined training
bonus plan
Paid Time Off
Employee Referral Program
Medical insurance
Dental Insurance
Vision Insurance
401k plan with company match
Pet insurance
Job Description
Wendy's is a renowned fast-food restaurant chain recognized globally for its commitment to fresh, high-quality food and exceptional customer service. Founded by Dave Thomas, Wendy's has grown to become one of the leading quick-service restaurants in the industry, known for its welcoming atmosphere, dedication to honesty, integrity, and respect. The company culture is deeply rooted in these core values, creating a family-like environment where every employee is valued and supported. Wendy's not only prides itself on serving quality food but also on fostering a positive workplace culture that encourages growth, teamwork, and community involvement. As a brand, Wendy's emphasizes giving back to its employees and the community, maintaining a friendly and inclusive environment that reflects the vision of its founder. By joining Wendy's, employees become part of a family that prioritizes personal development, teamwork, and excellence in food service and hospitality. The General Manager role at Wendy's is a pivotal leadership position that significantly impacts the restaurant's success and customer satisfaction. This role entails overseeing daily operations to ensure that every guest receives a high-quality dining experience in a clean, friendly, and efficient environment. Working directly with the District Manager, the General Manager is the restaurant's first in command and is responsible for team building, coaching, and developing staff to achieve operational excellence. The position involves managing various administrative tasks, including hiring, training, scheduling, cash management, and inventory control. Because the role demands strong leadership and interpersonal skills, bilingual candidates are preferred but not required. Wendy's believes that its employees are its greatest asset, and the General Manager position serves as an excellent opportunity for personal and professional growth. The company offers clear and defined training programs to help new managers develop their skills and succeed in their roles. The compensation package includes a competitive bonus plan and a comprehensive benefits package that supports the well-being of its employees both in and out of the workplace. This role requires a leader who can establish and communicate a clear vision to their team, create a fun and safe working environment, and uphold the highest standards of honesty and integrity. General Managers are expected to be role models in customer service and team leadership while continuously seeking opportunities to improve themselves, their team, and the restaurant business. The ideal candidate will have previous management experience, preferably in the quick-service restaurant industry, and possess a positive, outgoing personality with a passion for guest service. Physical requirements for this role include the ability to lift up to 50 pounds, perform duties involving mobility such as bending and reaching, and endure long periods of standing. Wendy's invites individuals who thrive in a dynamic, fast-paced team environment to apply and join their dedicated family of employees, continuing the legacy of excellence and community impact established by their founder.
Job Requirements
- Must be able to lift up to 50 lbs
- Mobility including bending, reaching, wiping, and carrying
- Ability to stand for long periods without breaks
- Desire to work in a fun, fast-paced team environment
Job Qualifications
- Minimum of 1-year restaurant management experience
- Experience in QSR or fast-casual preferred but not required
- Ability to work independently and as part of a team
- Willingness to learn and accept feedback
- Great personality with a desire to serve guests
- Upbeat and engaging
- Strong interpersonal, verbal and written communication skills
Job Duties
- Interview, hire, train and orientate a team
- Oversee and enforce proper standards and procedures
- Maintain excellent customer satisfaction
- Inventory counting and recording
- Cash management
- Create schedules for their stores
- Perform opening, closing, and additional administrative duties
- Ensure proper food handling and preparation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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