General Manager

Los Angeles, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Medical insurance

Vision Insurance

Dental Insurance

Life insurance

401k plan with company match

Paid vacation 2 weeks

Paid vacation 3 weeks after 5 years

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order offerings, and commitment to quality and customer satisfaction. Founded in 1969, Wendy's has grown exponentially, establishing itself as one of the top players in the quick-service restaurant industry. With a strong emphasis on innovation and a passion for delivering exceptional dining experiences, Wendy's prides itself on maintaining high standards across all its locations, from food preparation to customer service. The company continues to evolve with trends and technology, ensuring a dynamic and growth-oriented environment for employees and shareholders alike.

The role of a Wendy's Restaurant Manager is pivotal in ensuring the seamless operation of the restaurant. This position involves managing both the operations and the staff, implementing company policies, procedures, and programs effectively to meet operational objectives. The manager is responsible for leading by example with strong ethics and compliance to all federal, state, and local laws. The job requires excellent leadership skills to provide direction, training, and development to subordinate managers and crew. The manager plays a crucial role in maintaining the restaurant's standards, achieving financial goals through careful P&L analysis and corrective measures, and ensuring that every customer leaves satisfied. This full-time role demands a proactive approach to problem-solving and a commitment to continuous learning and improvement. The salary and benefits reflect the importance of this leadership role in sustaining Wendy's reputation for quality and service excellence.

Job Requirements

Bachelor’s degree or equivalent combination of education and experience
One to two years of related experience and/or training
Ability to read, analyze, and interpret business materials
Proficient mathematical skills including discounts, interest, proportions, percentages
Strong reasoning ability to define problems and draw conclusions
Must attend GM Core classes and Crew Interviewing Workshop within 90 days of hire or promotion
Must be Serve-Safe certified

Job Qualifications

Bachelor’s degree from four-year college or university
One to two years of related experience and/or training
Knowledge of company’s operating systems and procedures
Knowledge of company’s policies and procedures
Experience with P&L analysis and corrective measures
Understanding of supervisory practices
Familiarity with planning and budgeting
Skilled in interviewing practices
Competent in training and development practices
Knowledge of federal, state and local employment laws
Ability to read, analyze, and interpret business periodicals and technical procedures
Ability to write reports, business correspondence, and procedure manuals
Ability to present information effectively to managers, clients, customers, and the public
Proficient in mathematical skills including basic algebra and geometry
Strong reasoning and problem-solving abilities
Serve-Safe certification required

Job Duties

Manage the operations and staff of Wendy's restaurant
Execute all company policies, procedures, programs and systems
Ensure objectives are met in all areas while following company guidelines
Ensure compliance with all federal, state and local laws and ethical business practices
Provide leadership, direction, training and development to subordinate managers and crew
Analyze profit and loss and implement corrective measures
Recruit, interview and train new staff
Maintain a safe and clean work environment
Conduct performance evaluations and provide feedback
Oversee inventory control and ordering processes