Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401(k) with employer match
Employee Discount Program
Paid training
paid meals during shifts
Monthly bonuses
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality food and exceptional customer service. Founded in 1969, Wendy's has grown to become one of the most popular quick-service restaurants in the world, offering a diverse menu that includes their signature square-shaped beef patties, fresh salads, and innovative side dishes. With a commitment to quality and customer satisfaction, Wendy's continually strives to provide a positive dining experience that keeps customers returning. The company places a strong emphasis on employee development and promotes a culture of inclusivity and opportunity within its workforce.
The role of a General Manager at Wendy's is pivotal to the success of each restaurant location. As the leader of the restaurant management team, the General Manager is responsible for driving operational excellence, maintaining high standards of food safety and quality, and ensuring a superior customer service experience. This leadership position requires an individual who can effectively manage daily restaurant operations under the guidance of a District Manager, including financial controls, staff scheduling, and team development.
The General Manager oversees hiring, training, and orientating new staff members while fostering a positive work environment that promotes coaching, counseling, and team relations. They play a critical role in maintaining health and safety compliance, ensuring the restaurant meets all inspection standards, and upholding company policies related to food handling and facility management. Wendy's provides competitive pay along with monthly bonuses for this full-time role, underscoring their investment in the success and growth of their leadership team.
In addition to operational management, the General Manager is expected to cultivate a "Customer First" mindset within the team, leading by example to create a service experience that encourages guest loyalty. This position offers ample opportunities for career advancement, with Wendy's emphasizing career growth within their restaurants and beyond. Employees receive paid training designed to equip them with the skills necessary to uphold Wendy's high standards and grow their leadership abilities.
Employees benefit from a range of perks including an employee discount program, meals during shifts, and comprehensive benefits packages featuring medical, dental, and vision insurance options, short-term and long-term disability coverage, life insurance, and a 401(k) plan with employer matching contributions. The company also values diversity and inclusivity, ensuring equal employment opportunities for all qualified candidates regardless of age, race, sex, or other protected characteristics.
Working as a General Manager at Wendy's requires a hands-on approach, where leaders stand and move for most of their shift and operate restaurant equipment efficiently. Candidates must be at least 21 years old and either possess or be willing to obtain ServSafe certification by the end of their training period. Reliable transportation is necessary to attend the home store and occasionally other locations for training or operational tasks.
Overall, this role offers a dynamic and challenging career path within a well-established brand that pioneers excellence in the quick-service restaurant industry. General Managers at Wendy's have the unique opportunity to lead a motivated team, ensure operational success, and make a significant impact on the guest experience while building a rewarding career.
The role of a General Manager at Wendy's is pivotal to the success of each restaurant location. As the leader of the restaurant management team, the General Manager is responsible for driving operational excellence, maintaining high standards of food safety and quality, and ensuring a superior customer service experience. This leadership position requires an individual who can effectively manage daily restaurant operations under the guidance of a District Manager, including financial controls, staff scheduling, and team development.
The General Manager oversees hiring, training, and orientating new staff members while fostering a positive work environment that promotes coaching, counseling, and team relations. They play a critical role in maintaining health and safety compliance, ensuring the restaurant meets all inspection standards, and upholding company policies related to food handling and facility management. Wendy's provides competitive pay along with monthly bonuses for this full-time role, underscoring their investment in the success and growth of their leadership team.
In addition to operational management, the General Manager is expected to cultivate a "Customer First" mindset within the team, leading by example to create a service experience that encourages guest loyalty. This position offers ample opportunities for career advancement, with Wendy's emphasizing career growth within their restaurants and beyond. Employees receive paid training designed to equip them with the skills necessary to uphold Wendy's high standards and grow their leadership abilities.
Employees benefit from a range of perks including an employee discount program, meals during shifts, and comprehensive benefits packages featuring medical, dental, and vision insurance options, short-term and long-term disability coverage, life insurance, and a 401(k) plan with employer matching contributions. The company also values diversity and inclusivity, ensuring equal employment opportunities for all qualified candidates regardless of age, race, sex, or other protected characteristics.
Working as a General Manager at Wendy's requires a hands-on approach, where leaders stand and move for most of their shift and operate restaurant equipment efficiently. Candidates must be at least 21 years old and either possess or be willing to obtain ServSafe certification by the end of their training period. Reliable transportation is necessary to attend the home store and occasionally other locations for training or operational tasks.
Overall, this role offers a dynamic and challenging career path within a well-established brand that pioneers excellence in the quick-service restaurant industry. General Managers at Wendy's have the unique opportunity to lead a motivated team, ensure operational success, and make a significant impact on the guest experience while building a rewarding career.
Job Requirements
- Must be 21 years of age or older
- eligible to work in the country
- able to pass a background investigation
- reliable transportation to travel between locations
- stand and move for most of the shift
- follow brand standards and safety guidelines
- willingness to obtain ServSafe certification by the end of training
Job Qualifications
- High school diploma or equivalent
- previous management experience in a restaurant or hospitality environment preferred
- strong leadership and communication skills
- ability to manage and motivate a team
- knowledge of food safety and sanitation practices
- basic financial management skills
- ability to use restaurant equipment such as register and headset
- ServSafe certification or willingness to obtain
Job Duties
- Maintain day-to-day financial controls
- create and manage staff schedules
- interview, hire, train and orientate team
- oversee coaching, counseling, and developing staff and managing team relations
- exercise proper food handling, equipment maintenance and facility management
- ensure health and safety inspections and standards are met
- lead the management team to achieve employee, customer, sales, and operational goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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