Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $74,100.00 - $98,700.00
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Benefits

competitive base salary
weekly pay
quarterly bonus eligibility
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
voluntary benefits
401(K) retirement savings plan with company match
Paid vacation
Dining Discounts

Job Description

Red Lobster is a renowned seafood restaurant chain known for delivering exceptional dining experiences centered around fresh seafood, welcoming atmosphere, and excellent customer service. Established as a leader in the casual dining sector, Red Lobster has cultivated a reputation for combining culinary excellence with memorable service that delights guests on every visit. With locations across the United States and globally, Red Lobster focuses on creating a consistent and high-quality guest experience that embraces community, quality, and sustainability in its seafood offerings. The company's commitment to operational excellence, employee growth, and customer satisfaction has made it a preferred destination for seafood lovers and a great place to build a career in hospitality and restaurant management.

The General Manager position at Red Lobster plays a crucial role in steering the restaurant towards achieving its business goals through effective leadership of managers and crew members. This full-time role offers a competitive annual salary ranging from USD $74,100 to USD $98,700, reflecting the importance of this leadership position in the company. The General Manager drives a culture that emphasizes culinary, beverage, and service excellence while also fostering an outstanding work environment for the crew. Leadership in this role means living the core principles of Red Lobster by inspiring the team to exceed expectations in all aspects of restaurant operations.

Success as a General Manager is measured by delivering balanced results across multiple facets of the business. This includes maintaining guest satisfaction, promoting employee engagement and development, ensuring process excellence, and achieving financial targets. The role requires the General Manager to not only oversee day-to-day restaurant operations but also to lead strategic initiatives that sustain growth in sales and profits. The focus is on people leadership, business acumen, and results-driven management practices that align with Red Lobster's mission to be the leader in casual seafood dining.

The General Manager is responsible for fostering an environment where guests experience exceptional service and quality at every touchpoint while employees find value and opportunity in their work. This involves direct accountability for operational efficiency, compliance with health and safety regulations, inventory management, staff training, and customer service excellence. Red Lobster supports its General Managers by providing comprehensive training programs and career advancement opportunities, allowing leaders to grow professionally within the hospitality industry.

Benefits for this role include competitive base salary with weekly pay, quarterly bonus eligibility, and immediate access to benefits such as medical, dental, and vision insurance. Additional benefits include life insurance, short-term and long-term disability coverage, voluntary benefits, a 401(k) retirement savings plan with company match after one year of service, paid vacation, and dining discounts. These benefits reflect Red Lobster's commitment to supporting the well-being and financial security of its team members.

Overall, the General Manager at Red Lobster is a pivotal role that requires strong leadership, excellent communication skills, operational expertise, and a passion for delivering extraordinary guest experiences. This opportunity is ideal for experienced restaurant leaders who thrive in a dynamic environment and are committed to driving results through a dedicated team approach.

Job Requirements

  • Must be at least 21 years of age
  • 5+ years management experience in restaurant, hotel, retail, or general business
  • ServSafe, local and state regulatory certificates or ability to obtain
  • proficiency communicating verbally and in writing in English
  • demonstrated excellence in Service and Culinary Manager positions
  • proven leadership and performance as casual dining/full-service Restaurant Manager

Job Qualifications

  • Must be at least 21 years of age
  • 5+ years management experience in restaurant, hotel, retail, or general business
  • 3+ years achieving highly distinguished business results as a Restaurant Manager preferred
  • demonstrated excellence in Service and Culinary Manager positions required
  • proven leadership and success as a casual dining/full-service Restaurant Manager required for external candidates
  • ServSafe and local/state regulatory certificates or ability to obtain
  • proficiency in verbal and written English
  • bachelor's degree preferred

Job Duties

  • Lead restaurant operations through a team of managers and crew
  • demonstrate leadership by living Red Lobster's principles
  • drive a culture of operational excellence focused on culinary, beverage, and service excellence
  • create an over-the-top crew experience
  • deliver balanced results from guest, employee, process, and financial perspectives
  • ensure sustainable growth in sales and profits
  • oversee compliance with health and safety regulations

Job Criteria

Experience

Expert Level (7+ years)


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