General Manager

Wendy's is a leading fast-food restaurant chain recognized globally for its commitment to quality, fresh ingredients, and exceptional customer service. Known for its square-shaped beef patties, signature Frosty desserts, and a strong focus on the 'Customer First' philosophy, Wendy's has built a reputation that spans over several decades. With thousands of locations worldwide, Wendy's continues to innovate and expand, offering career opportunities to people passionate about the food service industry and eager to grow professionally. As part of the larger franchise operated by HAZA Foods, each Wendy's location maintains high standards of food safety, customer satisfaction, and operational excellence. The company's culture emphasizes community involvement, diversity, inclusion, and employee development.

The role of a General Manager at Wendy's is crucial as they serve as the leader of the restaurant management team, dedicated to driving the success of the restaurant through effective team leadership and operational expertise. Reporting to a District Manager, the General Manager manages all aspects of the restaurant's daily operations, from financial controls to staff scheduling, hiring, training, and maintaining health and safety standards. This full-time leadership role requires the ability to oversee multiple shifts, ensuring that customer expectations are exceeded consistently and that business goals are met efficiently.

General Managers at Wendy's are responsible for financial oversight including day-to-day budget management, cost control, and achieving sales goals. They are also deeply involved in human resource functions such as interviewing prospective team members, orienting new hires, developing the team through coaching and counseling, and fostering strong team relations. Furthermore, General Managers are tasked with enforcing proper food handling procedures, managing facility maintenance, and ensuring compliance with health and safety inspections.

Wendy's offers a dynamic work environment that supports career advancement, with opportunities to grow within and beyond the restaurant. Employees receive comprehensive paid training designed to equip them with the knowledge and skills to lead according to the Wendy's Way. Benefits include competitive pay with monthly bonus incentives, medical, dental, and vision insurance plans, short-term and long-term disability insurance, life insurance, and a 401(k) retirement plan with employer match. Other perks include an employee discount program and complimentary meals while at work.

This role demands a strong commitment to creating a service experience that encourages guests to return. Leaders who enjoy problem-solving, decision-making, and fostering a positive, customer-focused team culture will thrive. It requires a balance between delivering high-quality employee and guest experiences while meeting operational metrics and financial targets. Candidates must also be willing and able to lead the management team effectively, stand and move throughout the shift, use restaurant equipment proficiently, and adhere strictly to brand standards. Obtaining SERV Safe certification by the end of training is required, along with having or securing reliable transportation to attend work and training in various locations. Finally, candidates must meet the minimum age requirement of 21 years.

HAZA Foods and Wendy's are equal opportunity employers, committed to providing reasonable accommodations for individuals with disabilities and ensuring all qualified applicants are considered without discrimination based on age, race, color, religion, gender, sexual orientation, disability, or national origin. Confidentiality is maintained throughout the recruitment process, and applicants must be authorized to work in the country and pass a background check to be eligible for this position.