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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,500.00 - $71,100.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Mentoring
Job Description
The Omni Royal Orleans Hotel is a prestigious luxury hotel situated in the heart of New Orleans' vibrant French Quarter. Known for its graceful elegance and classic design, the hotel boasts wrought iron balconies and contemporary public spaces inspired by the area's rich cultural heritage through thoughtfully selected color palettes and artwork. For over 30 years, the Omni Royal Orleans has proudly received the four-diamond luxury award and earned the Pinnacle Award for meeting services, reflecting its dedication to exceptional quality and guest satisfaction. The hotel has recently undergone a comprehensive property renovation, blending modern amenities with timeless southern charm,... Show More
Job Requirements
- Bachelor's degree preferred
- 10+ years of P&L responsibilities
- 3+ years minimum experience as a general manager in an upscale environment
- Previous experience in a similar environment and type of hotel preferable
- Previous renovation/project management experience preferred
- Strong leadership skills
- Excellent communications skills
- Able to motivate team to provide best-in-class customer service
Job Qualifications
- 3+ years minimum experience as a general manager in an upscale environment
- Previous experience in a similar environment and type of hotel preferable
- Previous renovation/project management experience preferred
- Strong leadership skills
- Excellent communications skills
- Able to motivate team to provide best-in-class customer service
- 10+ years of P&L responsibilities
- Bachelor's degree preferred
Job Duties
- Set goals and expectations for direct reports
- Identify leadership and foster career development
- Inspire and motivate the team to achieve operational excellence
- Create a cohesive leadership team and positive business environment that consistently delivers results
- Develop deployment strategies to market property to continue growing market share
- Support the sales strategy by encouraging effective revenue management practices
- Review the STR report, competitive shopping reports, and use other resources to maintain an awareness of the property’s market position
- Identify key drivers of business success
- Review sales goals and strategies to ensure alignment with positioning and pricing
- Ensure sales and revenue engines are leveraged to drive RevPAR improvement year over year
- Ensure capital expenditure funds are being budgeted and deployed effectively
- Hold staff accountable for successful performance in a positive manner
- Utilize an open door policy
- Communicate with a clear and consistent message regarding property goals
- Foster associate engagement to provide excellent service
- Conduct annual performance appraisals with direct reports
- Hire executive committee team members with strong functional expertise, creativity, and entrepreneurial leadership
- Work collaboratively with Global Sales Offices to build and nurture strong relationships
- Provide strategic direction and direct support to ensure the success of the group sales team
- Participate in daily Operations meetings to ensure strong interdepartmental communication, problem resolution, and guest satisfaction
- Participate directly in risk management issues and prevention including legal and workers compensation
- Ensure accurate revenue, expense and labor forecasts and execution
- Create appropriate development plans based on individual strengths, development needs, career aspirations, and abilities
- Partner with Corporate operations and marketing to reposition the hotel and brand initiatives
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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