General Manager

Mo' Bettahs is a vibrant and culturally rich restaurant brand that prides itself on embodying the core Hawaiian values of Kuleana (Responsibility), Ho'okipa (Hospitality and Aloha), Ho'okuku (Competitiveness), Mo'omeheu (Culture), Miki'oi (Fine Craftsmanship), and Pono (Righteousness). These values are more than just words to the team at Mo' Bettahs; they represent the heart and soul of the business and guide every action and interaction within the company. The brand believes in fostering a work environment where hunger for success, kindness, energy, humility, and selflessness thrive in harmony. Every team member is encouraged to take ownership of their role, celebrate the unique Hawaiian culture, provide stellar and personable customer service, strive for excellence, and pay meticulous attention to detail.

Mo' Bettahs is currently seeking a dynamic and experienced leader to join their team. This role requires a passionate individual who is skilled in all aspects of front-of-house (FOH) and back-of-house (BOH) operations in a fast-paced restaurant setting. The successful candidate will play a crucial part in executing the brand's vision daily, ensuring that both service quality and operational excellence are maintained at all times. Responsibilities will include leading the team in delivering outstanding customer experiences, managing cleanliness and organization standards, and driving same-store sales growth. Attention to operational metrics such as line speed through transaction time measurement will be critical to success in this position.

As a primary point of contact for customer service issues, this leader will be instrumental in maintaining and improving the restaurant’s overall customer reviews by handling concerns promptly and professionally. They will also oversee the preparation and quality of food in line with Mo' Bettahs’ high standards and proper food-handling procedures. Regular coordination with management trainees, trainers, and off-premise coordinators through weekly meetings will ensure alignment and continuous improvement across the team. The role involves meticulous scheduling, reporting, inventory management, and ensuring all employees adhere to company policies related to health, safety, sanitation, and security.

The ideal candidate will be deeply familiar with the Mo' Bettahs culture and values and demonstrate strong leadership qualities such as the ability to motivate and develop team members. The role demands exceptional organizational skills to balance multiple tasks while maintaining a positive and collaborative work environment. Mo' Bettahs offers a comprehensive compensation package with a base salary ranging from $55,000 to $70,000 annually and additional monthly and annual bonus potentials tied to performance metrics. Other benefits include free team member meals, discounts for family and friends, and health, vision, dental, and life insurance coverage. This opportunity is perfect for individuals who are driven by culture, excellence, and the desire to lead a successful team in a unique and rewarding hospitality environment.