Wingstop logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $24.00 - $25.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
short-term disability
long-term disability
vacation
holiday
Life insurance

Job Description

Wingstop is a dynamic and rapidly growing fast-casual restaurant chain recognized for its bold flavors and dedication to delivering high-quality, made-to-order chicken wings since 1994. With a strong emphasis on flavor, service, and a memorable guest experience, Wingstop has established itself as a leader in the wing restaurant industry. Wingstop operates with a mission to serve the world flavor by combining great food with exceptional service, creating an engaging and enjoyable atmosphere for customers and employees alike. Known for its fast-paced and fun work environment, Wingstop values every team member's contribution, from line cooks to management, fostering a culture where everyone feels motivated and part of a larger, exciting movement.

The General Manager position at Wingstop in Tracy, CA, is a full-time role critical to the operational success of the restaurant. This leadership role requires a proactive and passionate individual who can inspire and manage a team, ensuring that every aspect of the restaurant runs smoothly and efficiently. The General Manager acts as the heartbeat of the restaurant, setting the tone for customer service excellence and operational proficiency. This role involves overseeing staffing, scheduling, inventory control, food safety, cost management, and maintaining the high standards of cleanliness and service that Wingstop is known for.

As a General Manager, you will lead a motivated team, fostering a positive and engaging workplace culture that reflects Wingstop’s bold brand energy. Your leadership will directly impact customer satisfaction and business results by motivating team members, managing financial performance, and solving challenges with composure and strategic thinking. You will be responsible for developing and training team members, enabling their growth and promoting consistent, top-quality service.

The role also entails working a schedule that includes opening, mid-day, and closing shifts, with a responsibility to be present during peak business hours to ensure operational success. General Managers are expected to work the five busiest days of the week to directly influence sales and customer experience. The position requires physical activity such as lifting up to 50 pounds, standing for extended periods, and engaging in fast-paced tasks, making it well-suited for energetic, dedicated leaders who thrive in an active restaurant environment.

The compensation for this role ranges from $24.00 to $25.00 per hour, adhering to all local wage laws and ensuring fair pay. Wingstop also offers a comprehensive benefits package, including medical, dental, and vision insurance, retirement plans, short- and long-term disability coverage, vacation, holidays, and life insurance, supporting both work-life balance and long-term well-being. This opportunity provides a chance to lead with passion, drive success, and be an integral part of a known and respected brand within the foodservice industry.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant or foodservice management
  • Ability to lift and carry up to 50 pounds regularly
  • Capability to stand and walk for extended periods
  • Availability to work varied shifts including opening, closing, and mid-day
  • Compliance with local labor laws and company scheduling policies
  • Strong physical stamina and endurance

Job Qualifications

  • Proven restaurant management experience
  • Strong leadership skills
  • Effective communication abilities
  • Excellent organizational skills
  • Experience managing budgets and controlling costs
  • Ability to problem-solve in fast-paced environments
  • Commitment to exceptional guest service
  • Flexible availability including nights, weekends, and holidays

Job Duties

  • Lead team with confidence and positivity, creating a motivating culture
  • Own daily operations including staffing, scheduling, inventory management, and food safety
  • Ensure outstanding guest service and consistent flavor quality
  • Develop and train team members for growth and consistent performance
  • Manage sales, labor, and food costs to maximize profitability
  • Solve problems under pressure and turn challenges into opportunities
  • Maintain Wingstop standards of cleanliness, service, and execution
  • Foster a fun, fast-paced, and high-performing environment

Job Criteria

Experience

Mid Level (3-7 years)


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