Wingstop logo

General Manager

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Salary
Range $47,600.00 - $71,200.00
clock

Work Schedule

Flexible
Day Shifts
Weekend Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Performance bonus
Employee Discounts
401(k) Plan
Career development opportunities

Job Description

Wingstop is a well-established restaurant chain known for its vibrant flavors and commitment to serving quality food in a welcoming environment. As a fast-growing business in the competitive food service industry, Wingstop prides itself on delivering exceptional customer experiences through a passionate and dedicated team. Wingstop restaurants emphasize culture, teamwork, and operational excellence to maintain high standards that satisfy both guests and employees. The brand mission, "Serve the World Flavor," reflects its commitment to bringing unique and memorable dining experiences to people worldwide. This company fosters growth, innovation, and community involvement, making it a respected and dynamic place to build a career. Wingstop offers its employees opportunities for advancement, competitive salaries, and a comprehensive benefits package within a supportive work environment.

The role of General Manager at Wingstop is a critical leadership position designed for a strategic and driven professional who is ready to manage and inspire a restaurant team to achieve operational excellence and sustained business growth. The General Manager at Wingstop will be responsible for providing both strategic and tactical leadership to ensure the smooth daily operations of the restaurant while driving results in sales and profitability. This role demands a hands-on leader who prioritizes people development, fosters a positive and motivated team culture, and executes effective business plans to meet financial goals.

Key aspects of the General Manager’s role include hiring, training, and retaining team members aligned with Wingstop’s mission and values. This leader must be adept at managing all facets of the restaurant operation including staffing, performance management, financial oversight, and maintaining high standards of safety and quality. The General Manager is also expected to uphold the brand culture by promoting respect, recognition, and rewards within the team, ensuring a vibrant and employee-focused workplace.

Financial acumen is essential for this role; the General Manager will control costs related to labor, food, and operations while building sales and profitability. They must create and implement business plans, conduct regular operational audits, and collaborate closely with district and operations leadership to meet targeted goals. Maintaining the physical environment of the restaurant to company standards, overseeing risk management and compliance, and leveraging resources such as the Restaurant Support Center further enhance operational efficiency and safety.

In this role, leadership extends beyond administrative tasks to being the brand ambassador who embodies and promotes Wingstop’s culture and mission in every action and decision. The position requires the working flexibility to manage a restaurant that operates beyond typical business hours and weekends, demonstrating a commitment to the team and the guest experience.

Compensation for this full-time position ranges from $50,000 to $55,000 annually plus performance-based bonuses, reflecting the importance of delivering measurable results. The General Manager position at Wingstop is an outstanding opportunity to lead a busy restaurant, develop people, and contribute to the thriving success of a well-known brand dedicated to excellence in hospitality and flavor.

Job Requirements

  • Minimum of high school diploma or GED required
  • some college preferred
  • must be 18 years of age or older
  • proficient in Microsoft Office (Word, Excel, Outlook)
  • ability to adapt to new systems quickly

Job Qualifications

  • Minimum of 5 plus years of previous food service, retail or restaurant supervisory experience
  • proficiency in analyzing profit and loss statements and financial performance
  • demonstrated ability in recruiting and selecting team members
  • knowledge of labor laws
  • strong written and verbal communication skills
  • initiative and assertiveness
  • strong interpersonal and conflict resolution skills
  • strong leadership and ability to manage, train, develop, and motivate diverse teams
  • passionate about hospitality and guest service
  • flexibility to work 50 - 60 hours per week including mornings, evenings, weekends and holidays
  • ability to problem solve
  • ability to accept feedback and willingness to improve
  • ability to set goals, create action plans and implement them
  • ability to measure performance objectively and subjectively
  • ability to cultivate attractive restaurant culture
  • ambassador and representative of brand culture and mission

Job Duties

  • Staff the restaurant timely and efficiently with carefully selected team
  • ensure the restaurant environment is safe at all times for both team members and guests
  • oversee the correct facilitation of orientation and onboarding process and ensure execution
  • write and implement shift leader development and performance plans
  • make all final hire and separation decisions and follow proper procedures
  • create team member schedules considering availability, payroll, and overtime
  • own the performance of the entire team
  • create restaurant culture through respect, recognition, and reward
  • audit all facets of operations and develop solutions
  • control cash, property, product, and equipment
  • build sales, control labor and food costs
  • maintain operational standards and company requirements
  • identify and communicate maintenance problems
  • ensure risk management compliance
  • use company tools to coach, mentor, and develop team members

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef