McDonald’s logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Service awards

Job Description

This job opportunity is offered at a restaurant independently owned and operated by a franchisee licensed to use McDonald's brand and food products. While the franchisee utilizes McDonald's logos and trademarks, it functions as a standalone entity separate from McDonald's USA. This means that employment and management responsibilities, including hiring, firing, employee discipline, supervision, staffing, and scheduling, are solely handled by the franchisee. McDonald's USA has no direct involvement in the employment decisions or daily management of this restaurant. If hired, you will be joining a close-knit team dedicated to providing excellent customer service and delivering high-quality food in a friendly, clean environment that customers trust and enjoy.

The role offered is that of a General Manager, who plays a critical leadership part in driving the financial success and operational excellence of the restaurant. The General Manager is responsible for ensuring that the restaurant meets McDonald's exacting standards in quality, service, and cleanliness—standards that are high to guarantee customer satisfaction and loyalty. They oversee daily operations, work closely with department managers, and engage in goal setting and planning to meet the business objectives. Success in this role involves not only managing operations but also motivating and developing the team. The General Manager guides department managers by setting expectations, coaching, and monitoring progress, leading to continuous departmental improvements.

An ideal candidate for this position will have previous experience managing high volume quick service restaurants, with a background in retail or hospitality being very beneficial. The role requires strong leadership, decision-making skills, and the ability to create a positive and productive work environment. Being at least 18 years old is a requirement, and candidates should be prepared to commit to a dynamic role where fast-paced service meets operational rigor.

In return for your dedication and leadership, this franchisee-operated McDonald's restaurant offers competitive compensation coupled with a comprehensive benefits package. Benefits may include paid vacation days ranging from 15 to 25, medical, dental, and vision coverage, along with service awards that recognize your contributions and tenure. This role not only offers a stable job but also the opportunity to grow your career within a reputable brand while gaining valuable management experience.

Job Requirements

  • Must be 18 years or older
  • Previous general manager experience
  • Experience in quick service restaurant or related industry
  • Ability to lead and manage teams
  • Strong organizational skills
  • Commitment to upholding McDonald’s standards
  • Ability to work in a fast-paced environment

Job Qualifications

  • Previous general manager experience in high volume locations
  • Experience in quick service restaurants or hospitality or retail
  • Strong leadership and communication skills
  • Ability to set goals and manage teams effectively
  • Problem-solving and decision-making abilities
  • High school diploma or equivalent

Job Duties

  • Run a profitable restaurant
  • Ensure the restaurant meets McDonald’s quality, service, and cleanliness standards
  • Work with leaders to set restaurant goals and create plans to achieve them
  • Lead a team of department managers
  • Help department managers set goals and provide coaching
  • Follow up on department progress and provide direction
  • Hire and develop department and shift managers

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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