General Manager

Flynn Wendy's, established in 2021, is a significant and rapidly growing franchise operator within the broader Flynn Group network. Flynn Wendy's proudly owns and operates over 190 Wendy's restaurants distributed across several states including the District of Columbia, Maryland, Pennsylvania, Utah, Virginia, and West Virginia. The company is part of the Flynn Group, which was founded in 1999 by Greg Flynn and has since become the largest franchise operator in the world. Flynn Group's portfolio encompasses a diverse range of iconic and world-class brands spanning multiple food service and retail segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. As the 5th largest Wendy's franchise within the Wendy's system, Flynn Wendy's has built its reputation through an unwavering commitment to quality, operational excellence, and exceptional customer service.

The Flynn Group’s core mission is to be the premier operator in each brand it manages by adhering to key values: Care Genuinely for People, Play like a Champion, and Win as One. These foundational principles guide Flynn Wendy's approach to leadership, employee engagement, and customer satisfaction. Flynn Wendy's success is driven by the dedication of over 6,000 team members who work collaboratively in an inclusive and supportive environment that values the ideas and contributions of every individual.

The General Manager role at Flynn Wendy's is an exceptional opportunity for experienced leaders passionate about restaurant operations and team development. The General Manager is the pivotal leader responsible for the complete operational and financial success of their restaurant. This involves mentoring and developing their team, fostering the Wendy's culture, and motivating staff to consistently exceed customer expectations. At Flynn Wendy's, quality is paramount — just as fresh ingredients are essential to their recipes, outstanding employees are valued to maintain high standards in food quality and guest service.

A General Manager at Flynn Wendy’s will ensure smooth restaurant operations with a focus on key performance indicators such as food quality, labor management, customer service, food safety, sanitation, and overall cleanliness. This leadership role demands a dynamic individual capable of setting and achieving operational benchmarks while inspiring their team to deliver an excellent customer experience both in the restaurant and through the drive-thru channel, a vital component of day-to-day operations.

In exchange for the commitment and leadership the General Manager provides, Flynn Wendy's offers competitive compensation packages including attractive bonus programs and same-day pay options. Additional benefits emphasize flexible scheduling and professional growth opportunities, recognizing the importance of work-life balance and career development. Employees benefit from free meals, retirement plans (subject to eligibility), and access to comprehensive group medical, dental, and vision insurance. Flynn Wendy's also offers optional insurance programs such as Health Savings Accounts (HSA), short-term and long-term disability, accident and critical illness insurance, hospital indemnity, legal coverage, and voluntary life insurance. Continued education is supported through tuition reimbursement programs, and the company cares deeply about employee well-being with access to the Flynn Family Fund, an employee assistance program.

Flynn Wendy's is committed to diversity, equity, and inclusion and maintains an equal opportunity employment policy. The company values a diverse workforce and is dedicated to providing accommodations for individuals with disabilities throughout the hiring process.

The ideal candidate for the General Manager position has a minimum of three years of experience working as a restaurant general manager within a quick service restaurant environment with a strong emphasis on drive-thru operations. Experience with major brands such as Wendy's, McDonald's, Burger King, Arby's, Taco Bell, or similar is highly valued. Applicants should showcase a strong operational background and a proven track record of meeting or exceeding benchmarks in food quality, labor management, customer service, food safety, sanitation, and cleanliness. Above all, successful candidates exhibit a passion for team building and leadership, striving for operational excellence and delivering memorable guest experiences that encourage repeat business.