General Manager

Drury Hotels is a renowned family-owned and operated hotel company known for delivering exceptional guest experiences through quality service and a welcoming environment. Established over four decades ago, Drury Hotels has grown into a trusted name in the hospitality industry, with numerous properties across the United States, including the location at 1780 W. Ranch Road in Phoenix, Arizona. The company emphasizes fostering a supportive workplace culture where employees are valued for their contributions and personal growth is encouraged. Drury Hotels is proud to be recognized among Newsweek's America's Greatest Workplaces 2025, highlighting its commitment to employee engagement and satisfaction.

The role available is for a General Manager at the Phoenix property. This position offers the opportunity to lead hotel operations and play a key role in providing exceptional guest service and managing all hotel departments. As a General Manager at Drury Hotels, you will be more than just a supervisor; you will be a pivotal leader responsible for inspiring and developing your team to achieve excellence in guest experiences and operational efficiency. The company fosters a work-life balance with flexible scheduling, paid time off, and hotel discounts including free room nights, making it an attractive workplace for hospitality professionals.

In this role, you will be expected to recruit, train, and coach team members, developing their skills for career growth within the company. You will be entrusted with overseeing key business metrics such as quality, service, profitability, and team performance, ensuring the hotel meets or exceeds established targets. Your responsibilities will also include assisting in the preparation of an annual operating budget while continuously applying your critical thinking and problem-solving skills to improve hotel processes and handle challenging situations proactively.

Drury Hotels offers a comprehensive benefits package including medical, dental, vision, prescription, life, and disability insurance, as well as participation in the Team Member Assistance Program. Retirement planning is supported through a company-matched 401(k) plan. Performance incentives such as quarterly bonuses based on hotel results foster a team-oriented success culture. This position is ideal for candidates with a passion for hospitality and leadership who take pride in fostering a positive team environment and delivering a high standard of guest satisfaction. The company encourages applications from individuals who are eager to grow their career in hospitality and make a meaningful impact every day.