General Manager

Supreme Dumplings is a distinguished Taiwanese restaurant located in Tacoma Mall, Tacoma, WA, renowned for its authentic Xiao Long Bao and other traditional small bites. With a rich history rooted in over 1,000 years of culinary tradition dating back to China's Song Dynasty, Supreme Dumplings provides a unique dining experience that combines heritage craftsmanship with modern hospitality standards. The restaurant prides itself on delivering exceptional quality, unparalleled service, and memorable moments to its guests, team members, and the broader community. This establishment is committed to showcasing the rich heritage of Taiwanese cuisine through passion, authenticity, and culinary excellence, ensuring that every dish tells a story that honors its cultural origins.

The role of General Manager at Supreme Dumplings requires a dynamic leader who will oversee all facets of restaurant operations, ensuring that every aspect, from food quality to service standards and operational efficiency, is met with the highest levels of excellence. This full-time, salaried exempt position offers an annual pay range of $81,000 to $90,000 with the potential to participate in a bonus program. Compensation is aligned with experience, skills, and internal equity. The General Manager will be instrumental in steering the restaurant toward sustained growth and outstanding guest satisfaction. They will lead operational processes such as staffing, scheduling, inventory management, and quality control while maintaining strict adherence to company and regulatory standards. The successful candidate will be adept at financial management, including budgeting, labor controls, and P&L analysis, to maximize profitability and operational success. In addition to operational prowess, the General Manager will champion a positive workplace culture by recruiting, training, and mentoring both management and hourly team members, fostering teamwork, accountability, and professional growth. Collaboration with marketing and leadership teams on promotions, events, and community engagement initiatives is essential to enhance the restaurant's brand presence and community relations. Moreover, the General Manager must ensure compliance with Washington State labor laws, wage, and hour requirements, as well as health department regulations, food safety standards, and company policies. This role demands excellent communication, strong leadership skills, and the flexibility to work varied schedules including evenings, weekends, and holidays. This position offers an exciting opportunity for a results-driven individual passionate about Taiwanese cuisine and dedicated to creating memorable dining experiences that honor tradition and quality.