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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,600.00 - $68,100.00
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Work Schedule

Standard Hours
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Benefits

Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays)
401k Match

Job Description

Royal Park Hotel, situated in the picturesque town of Rochester, Michigan, is a distinguished luxury boutique hotel celebrated for its elegant accommodations, exceptional service, and stunning riverfront setting. This upscale hotel offers a refined and sophisticated atmosphere, making it a premier destination for discerning travelers seeking both comfort and style. The Royal Park Hotel prides itself on providing personalized guest experiences that emphasize attention to detail and excellence in every aspect of hospitality. Known for its high standards and commitment to perfection, the hotel is a beacon of luxury and elegance in the region.

The role of General Manager at Royal Park Hotel presents an exceptional opportunity to lead a prestigious property that values innovation, strategic growth, and outstanding service. This full-time position demands a visionary leader with extensive experience in hotel management who can oversee all aspects of the hotel’s operations, including guest services, sales, marketing, finance, and human resources. The General Manager will be responsible for developing and implementing strategic plans to drive profitability and enhance the guest experience. They will also cultivate a culture of excellence and engagement among employees, ensuring that operational standards consistently meet the hotel’s high benchmarks.

As General Manager, you will inspire and manage a diverse team comprising department heads and associates, fostering collaboration and a shared commitment to quality. Engaging with key stakeholders such as owners and investors will be central to your role, alongside monitoring market trends and competitor activity to keep the hotel positioned as a leader in the hospitality industry. The ideal candidate brings over ten years of senior leadership experience in full-service hotels or resorts, strong financial acumen, and a passion for delivering superior service. This leadership role offers the chance to shape memorable guest experiences while driving the hotel's ongoing success and growth in a dynamic and guest-focused environment.

Joining Royal Park Hotel means becoming part of a team dedicated to maintaining an environment where professionalism and hospitality excellence thrive. The culture encourages employees to showcase their talents and contribute to a legacy of impeccable service and luxury. Working at this esteemed property not only provides a rewarding career path but also places you within a collaborative workplace that values innovative ideas and continuous improvement. If you have a strategic mindset, passion for hospitality, and proven leadership capabilities, the General Manager position at Royal Park Hotel is an ideal next step in your career.

Job Requirements

  • Bachelor's degree in hospitality management or related field
  • 10+ years of experience as a president (general manager) in a full-service hotel or resort
  • Proven experience managing budgets, revenue, and expenses with strong financial acumen
  • Excellent leadership skills with a record of managing diverse teams
  • Strong verbal and written communication skills
  • Ability to develop and execute strategic business plans
  • Capable of fostering a positive and engaging work environment
  • Ability to build and maintain relationships with key stakeholders
  • Strong problem-solving capabilities
  • Commitment to delivering outstanding guest experiences

Job Qualifications

  • Bachelor's degree in hospitality management or related field
  • 10+ years of experience as a president (general manager) in a full-service hotel or resort
  • Strong financial acumen and proven success in managing budgets, revenue, and expenses
  • Excellent leadership and team management skills
  • Strong communication, interpersonal, and customer service skills
  • ability to communicate effectively with your team, Davidson, and ownership
  • Ability to think strategically and drive results
  • Strong problem-solving and decision-making skills
  • Passion for delivering exceptional guest experiences

Job Duties

  • Oversee all aspects of hotel operations including guest services, sales, marketing, finance, and HR
  • Develop and execute strategic plans to achieve business objectives and drive profitability
  • Foster a culture of exceptional guest service and employee engagement
  • Implement and maintain high operational standards and quality control
  • Lead and inspire a diverse team of department heads and associates
  • Establish and maintain relationships with key stakeholders including owners and investors
  • Monitor market trends and competitor activities to stay ahead of the curve
  • Manage budgets, financial performance, and revenue generation strategies

Job Criteria

Experience

Expert Level (7+ years)


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