General Manager

Drury Hotels is a well-established hotel chain renowned for its commitment to providing exceptional guest experiences through quality service and dedicated team members. With a reputation for award-winning hospitality, Drury Hotels places a strong emphasis on creating a workplace where employees feel valued, supported, and motivated to grow both personally and professionally. The company operates multiple properties across the United States, including its location at 300 South Milton Road, Flagstaff, Arizona 86001. Known for fostering a collaborative and inclusive culture, Drury Hotels strives to offer its employees more than just a job — they offer a sense of belonging and a career pathway with growth opportunities.

This role is for a General Manager at the Flagstaff property, a pivotal position within the Hotel Operations Leadership team. The General Manager will be responsible for leading all departments within the hotel, ensuring that guests receive top-tier service and experiences that align with Drury Hotels' vision and core values. Being the face of the hotel’s management, the General Manager plays a crucial role in recruiting, training, and mentoring team members to achieve excellence in their roles and advance their careers. The position demands strategic leadership focused on driving key business metrics, including quality, service, profitability, and employee engagement, to ensure the property meets or surpasses its targets. The role requires hands-on involvement in budget development and financial oversight to maintain operational success.

The successful candidate will embody a passion to serve with a strong commitment to exceeding guest expectations, leading by example with high standards for quality assurance and continuous improvement. Strong critical thinking skills are essential to handle complex situations effectively and foster a proactive approach to problem-solving. This leadership opportunity offers a balanced work environment, competitive compensation, and incentives such as quarterly and semi-annual bonuses based on individual, hotel, and company performance.

Drury Hotels supports its team members with numerous benefits, including flexible scheduling, paid time off, health and wellness programs, company-matched retirement plans, hotel discounts, free room nights, and opportunities for internal promotions and career development. Recognized as one of Newsweek's America's Greatest Workplaces for 2025, Drury Hotels is committed to offering a workplace where every employee can Rise. Shine. Work Happy.