Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,400.00 - $69,400.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses
Job Description
The Tutwiler-Hampton Inn and Suites Birmingham is a distinguished hotel establishment known for its commitment to exceptional guest experiences and high standards of hospitality. Nestled in the vibrant city of Birmingham, this hotel caters to both business and leisure travelers, offering a blend of comfort, convenience, and sophisticated amenities. The hotel prides itself on providing top-tier services with a focus on guest satisfaction, operational excellence, and a professional yet welcoming atmosphere. It belongs to a respected segment of the hospitality industry, specializing in accommodation and front office services. The Tutwiler-Hampton Inn and Suites Birmingham operates under a dynamic management team that values innovation, effective leadership, and a strategic approach to hospitality management.
The role of General Manager at The Tutwiler-Hampton Inn and Suites Birmingham is a pivotal leadership position responsible for overseeing the entirety of the hotel’s operations. Reporting directly to the SVP Operations, the General Manager supervises key department heads including the Front Office Manager, Housekeeping Manager, Chief Engineer, and Director of Sales. This executive role demands an individual with extensive experience in hotel management, particularly someone who has demonstrated success in managing diverse teams and driving operational excellence in alignment with brand standards.
The General Manager is entrusted with the comprehensive leadership of all hotel functions, including front office activities, housekeeping, sales, engineering, and food and beverage services where applicable. This position requires a strategic thinker capable of developing and implementing revenue strategies, managing budgets and financial reporting, and ensuring the consistent delivery of high-quality guest services. The successful candidate will demonstrate strong skills in communication, problem-solving, team development, and financial acumen. They will also play a crucial role in maintaining the hotel's reputation, operational efficiency, and compliance with safety regulations and corporate policies.
This is a full-time management position that often demands a blend of hands-on operational oversight and high-level executive decision-making. The ideal General Manager will have a minimum of three to five years of experience in hotel management roles such as General Manager or Assistant General Manager, preferably within branded hotel environments like Hilton, Marriott, or IHG. A bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred, though considerable relevant experience may also be accepted.
In this leadership capacity, the General Manager will mentor and develop departmental leaders, nurture a culture of exceptional guest service, and ensure that the property maintains optimal cleanliness, maintenance, and safety standards at all times. They will also actively engage in emergency response initiatives and foster relationships with ownership groups, brand representatives, vendors, and community partners to support business growth and community engagement. Overall, the General Manager at The Tutwiler-Hampton Inn and Suites Birmingham is a crucial figure driving the hotel towards operational success, financial stability, and an outstanding guest experience in the competitive hospitality market.
The role of General Manager at The Tutwiler-Hampton Inn and Suites Birmingham is a pivotal leadership position responsible for overseeing the entirety of the hotel’s operations. Reporting directly to the SVP Operations, the General Manager supervises key department heads including the Front Office Manager, Housekeeping Manager, Chief Engineer, and Director of Sales. This executive role demands an individual with extensive experience in hotel management, particularly someone who has demonstrated success in managing diverse teams and driving operational excellence in alignment with brand standards.
The General Manager is entrusted with the comprehensive leadership of all hotel functions, including front office activities, housekeeping, sales, engineering, and food and beverage services where applicable. This position requires a strategic thinker capable of developing and implementing revenue strategies, managing budgets and financial reporting, and ensuring the consistent delivery of high-quality guest services. The successful candidate will demonstrate strong skills in communication, problem-solving, team development, and financial acumen. They will also play a crucial role in maintaining the hotel's reputation, operational efficiency, and compliance with safety regulations and corporate policies.
This is a full-time management position that often demands a blend of hands-on operational oversight and high-level executive decision-making. The ideal General Manager will have a minimum of three to five years of experience in hotel management roles such as General Manager or Assistant General Manager, preferably within branded hotel environments like Hilton, Marriott, or IHG. A bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred, though considerable relevant experience may also be accepted.
In this leadership capacity, the General Manager will mentor and develop departmental leaders, nurture a culture of exceptional guest service, and ensure that the property maintains optimal cleanliness, maintenance, and safety standards at all times. They will also actively engage in emergency response initiatives and foster relationships with ownership groups, brand representatives, vendors, and community partners to support business growth and community engagement. Overall, the General Manager at The Tutwiler-Hampton Inn and Suites Birmingham is a crucial figure driving the hotel towards operational success, financial stability, and an outstanding guest experience in the competitive hospitality market.
Job Requirements
- Bachelor’s degree in hospitality management business administration or related field preferred
- Minimum of 3-5 years of hotel management experience
- Proven track record of managing hotel operations and leading teams
- Experience with financial reporting budgeting profit and loss management and revenue strategies
- Brand hotel experience preferred
- Strong leadership and decision-making skills
- Excellent communication and interpersonal skills
- Knowledge of hotel operations revenue management budgeting and forecasting
- Ability to analyze financial reports and implement strategic plans
- Proficiency with hotel PMS RMS and Microsoft Office
- Strong problem-solving skills
- Ability to handle complex guest and employee issues professionally
- Strong organizational and time-management skills
Job Qualifications
- Bachelor’s degree in hospitality management business administration or related field preferred
- Minimum of 3-5 years of hotel management experience preferably as a general manager or assistant general manager
- Proven track record of successfully managing hotel operations and leading teams
- Experience with financial reporting budgeting profit and loss management and revenue strategies
- Brand hotel experience (Hilton Marriott IHG etc) preferred
- Strong leadership decision-making and team-building abilities
- Excellent communication and interpersonal skills
- Knowledge of hotel operations revenue management budgeting and forecasting
- Ability to analyze financial reports and implement strategic action plans
- Proficiency with hotel PMS RMS and Microsoft Office Suite
- Strong problem-solving skills and ability to remain composed under pressure
- Ability to handle complex guest or employee issues with professionalism
- Strong organizational and time-management skills with ability to multitask
Job Duties
- Oversee all hotel operations including front office housekeeping sales engineering and food and beverage if applicable
- Lead mentor and develop department heads and their teams
- Ensure exceptional guest satisfaction through consistent service standards
- Drive revenue and occupancy strategies in partnership with sales and revenue management
- Manage hotel financial performance including budgeting forecasting and expense control
- Ensure compliance with brand standards safety regulations and internal policies
- Review operational and financial reports to identify trends and improvement opportunities
- Maintain strong relationships with ownership brand representatives vendors and community partners
- Oversee hiring onboarding performance evaluations and employee relations initiatives
- Respond professionally to guest issues and resolve escalated concerns
- Ensure property cleanliness maintenance and safety standards are met at all times
- Lead emergency response procedures and promote a culture of safety
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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