Wendy's logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Dental Insurance
Health Insurance
401(k) matching
Vision Insurance
Life insurance

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its quality food, exceptional customer service, and commitment to community values. Established in 1969, Wendy's has grown into one of the most popular quick-service restaurants worldwide, offering a diverse menu that includes fresh hamburgers, chicken sandwiches, salads, and beverages. The company prides itself on its dedication to innovation and excellence while maintaining a strong focus on employee development and operational efficiency. With thousands of locations, Wendy's consistently delivers a satisfying dining experience to its customers while fostering a supportive and dynamic workplace for its team members. Wendy's operates as a fast-paced, customer-centric environment that empowers employees to thrive through teamwork, leadership, and ongoing training.

The role of a Wendy's Restaurant Manager is integral to the successful operation of the restaurant, ensuring all company policies, procedures, programs, and systems are executed flawlessly. This full-time position involves managing the operations and staff of the restaurant while ensuring compliance with all federal, state, and local laws, alongside ethical business practices. The Restaurant Manager drives the achievement of operational objectives, maintaining exceptional standards in food quality, cleanliness, and customer service. The manager provides leadership, direction, and training for subordinate managers and crew members, fostering a motivated and skilled workforce. This role is ideal for individuals who are passionate about hospitality management and eager to grow their careers within a leading fast-food franchise. Candidates will find opportunities for professional development, competitive compensation, and comprehensive benefits, including medical, dental, and vision insurance starting shortly after employment, life insurance, a 401k plan with company match, and paid vacation. As a Restaurant Manager, you will cultivate a positive work environment, lead operational excellence, and contribute to the continued success and reputation of Wendy's.

Job Requirements

  • Bachelor's degree or one to two years related experience or equivalent combination of education and experience
  • knowledge of company's operating systems and procedures
  • ability to analyze profit and loss and take corrective measures
  • understanding of supervisory practices and employment laws
  • attendance of GM Core classes and Crew Interviewing Workshop within 90 days
  • Serve-Safe certification

Job Qualifications

  • Bachelor's degree from four-year college or university or equivalent combination of education and experience
  • knowledge of company operating systems and procedures
  • understanding of profit and loss analysis
  • supervisory and planning skills
  • familiarity with federal, state, and local employment laws
  • ability to prepare reports and correspondence
  • effective communication skills
  • Serve-Safe certification

Job Duties

  • Manage restaurant operations and staff
  • execute company policies, procedures, and programs
  • ensure compliance with federal, state, and local laws
  • provide leadership and development to managers and crew
  • analyze profit and loss statements and implement corrective actions
  • conduct employee interviews and oversee training programs
  • maintain excellent customer service standards

Job Criteria

Experience

Mid Level (3-7 years)


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