Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $150,000.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible Schedule
Job Description
Dimension Hospitality is a dynamic and rapidly growing hospitality company that operates in the Baltimore and Washington D.C. area. With a commitment to providing exceptional guest experiences, Dimension Hospitality has established itself as a reputable name in the hotel industry. The company prides itself on fostering a positive work environment for its employees while maintaining high standards of service and operational excellence. Known for its dedication to innovation and quality, Dimension Hospitality offers a range of hotel services that cater to diverse clientele, ensuring an unforgettable stay for every guest. As a company focused on growth and excellence, it continuously... Show More
Job Requirements
- Bachelors degree in hotel management or related field preferred
- Minimum 3 to 5 years experience as a general manager in branded hotels such as Marriott Hilton Hyatt
- Valid driver’s license and ability to drive to customer appointments
- Proficient in computer skills including word processing and spreadsheets
- Excellent communication and organizational skills
- Ability to work overtime and irregular hours
- Ability to walk extended distances
- Ability to speak and hear in English
- Physical ability to lift and carry up to 10 lbs
Job Qualifications
- Bachelors degree in hotel management or a related field is preferred
- Minimum 3-5 years of experience as a general manager in a branded hotel such as Marriott Hilton or Hyatt with a strong background in operations sales and marketing
- Possess a valid driver’s license and be able to drive to customer appointments
- Proficient in computer skills including word processing spreadsheet and brand-specific property management systems
- Excellent communication presentation organization time management and listening skills
- Strong analytical skills for measuring business potential and value to the hotel
- Ability to interact successfully with all levels of customers and hotel management
Job Duties
- Oversee all aspects of hotel operations including front desk housekeeping and food and beverage services
- Ensure guest satisfaction by addressing inquiries resolving complaints and providing personalized service
- Manage and train hotel staff fostering a positive and productive work environment
- Develop and implement operational policies and procedures to enhance efficiency and service quality
- Monitor financial performance including budgeting forecasting and cost control measures
- Collaborate with marketing teams to promote the hotel and increase occupancy rates
- Ensure compliance with health and safety regulations and maintain a clean and safe environment for guests and staff
- Interview select and train associates
- Set and adjust associates rates of pay and hours of work
- Direct the work of associates
- Appraise associates productivity and efficiency to recommend promotions or other changes in status
- Handle associate complaints
- Discipline associates
- Plan the work
- Determine the techniques to be used
- Apportion the work among associates
- Determine materials supplies machinery equipment or tools to be used or merchandise to be bought stocked and sold
- Control the flow and distribution of materials or merchandise and supplies
- Provide for the safety and security of employees or the property
- Plan and control the budget
- Monitor or implement legal compliance measures
- Develop new programs to increase guest satisfaction and operational excellence
- Prepare the annual hotel budget
- Investigate complaints and maintain product and service quality standards by conducting evaluations and corrective actions
- Make independent choices to develop sales action plans and evaluate trends to modify strategies that will enhance revenues
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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