General Manager

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $70,000.00 - $85,000.00

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Basic Life Insurance & AD&D

voluntary life insurance

Voluntary Short-term Disability

voluntary long-term disability

Critical Illness, Hospital Indemnity & Accident Plans

Pet insurance

401(k) retirement plan

paid time off (PTO)

Job Description

Ivy Hospitality is a dynamic hospitality company specializing in the management and operation of select service and extended stay hotels. Known for its commitment to delivering exceptional guest experiences, Ivy Hospitality focuses on fostering a positive and inclusive work environment that emphasizes collaboration, diversity, and professionalism. With a strong reputation for operational excellence, the company prides itself on aligning with its core values to offer memorable and comfortable stays to its guests while simultaneously driving financial success and supporting team growth.

The Hotel General Manager role at Ivy Hospitality is a pivotal leadership position responsible for overseeing all asp... Show More

Job Requirements

Education college or higher level education
Minimum of 3 years progressive hotel management experience
Proven leadership skills
Strong financial acumen
Excellent communication skills
Ability to work collaboratively
Hands-on management style

Job Qualifications

College or higher level education
Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
Minimum of 3 years progressive hotel management experience
Experience within Hilton or Marriott brands preferred
Proven leadership skills with ability to motivate a diverse team
Strong financial acumen with budgeting and cost control experience
Excellent communication and interpersonal skills
Ability to collaborate with sales, revenue, and other hotel departments
Hands-on management style with focus on delivering high-quality guest experiences

Job Duties

Oversee all hotel operations including front desk, housekeeping, maintenance, and food and beverage if applicable
Ensure compliance with brand standards and company policies
Monitor and manage daily financial performance including budgeting, forecasting, and cost control
Control operational expenses including labor, overtime, supplies and enforce procurement guidelines
Lead, mentor, and develop a diverse team
Foster a positive, inclusive, and collaborative work environment
Conduct performance reviews and implement professional development plans
Ensure exceptional guest service standards are met
Address and resolve guest complaints promptly
Monitor guest feedback and implement service improvements
Collaborate with sales and revenue teams to maximize occupancy and revenue
Participate in local sales and community events to promote the hotel
Analyze market trends and competitor performance for pricing strategies
Ensure compliance with local, state, and federal regulations
Implement health and safety protocols
Maintain accurate records and documentation as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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