Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $58,371.73 - $68,005.38
Work Schedule
Standard Hours
Benefits
401(k)
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
Team member discounts
Job Description
Image Hotel Management is a reputable hospitality company known for its commitment to guest satisfaction and operational excellence. Our portfolio of hotels is managed with an emphasis on quality, integrity, and providing an exceptional guest experience. One of our esteemed properties, Comfort Suites in Grove City, OH, offers a warm and welcoming atmosphere for travelers, combining comfort with convenience and excellent service. As part of our ongoing commitment to excellence, we are currently seeking a highly motivated and passionate General Manager to lead our Comfort Suites location in Grove City, OH.
The General Manager at Comfort Suites... Show More
The General Manager at Comfort Suites... Show More
Job Requirements
- Minimum of a high school diploma or equivalent
- At least 3 years of experience as a hotel general manager
- Proven leadership and people management skills
- Excellent communication and interpersonal abilities
- Strong problem solving and decision making skills
- Ability to work under pressure in a fast paced environment
- Knowledge of hotel operations and hospitality industry standards
Job Qualifications
- Previous hotel general manager experience a minimum of 3 years
- Exceptional interpersonal skills with a history of top notch customer communication
- Ability to work well in stressful high pressure situations
- Solid understanding of sales and revenue management
- Proficiency in Microsoft Office Word Excel
- Previous hotel experience
Job Duties
- Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management including sales and marketing human resources food and beverage budget and forecast management rooms housekeeping and maintenance
- Recruit interview and train team members
- Monitor and develop team member performance including providing supervision and professional development scheduling conducting counseling and evaluations and delivering recognition and reward
- Initiate disciplinary or other staff-related actions in accordance with company rules and policies
- Direct service quality operational efficiency guest satisfaction standards compliance and service and financial measurements
- Provide the vision hands on leadership and strategy to inspire associates to deliver exceptional service and drive financial success
- Create a friendly professional and productive work environment with team member satisfaction
- Effectively handle problems including anticipating preventing identifying and solving problems as necessary
- Inspect hotel operations for cleanliness and appearance hold staff accountable
- Analyze competitors and monitor surroundings to maximize profitability and sales opportunities
- Appropriately respond to and resolve guest concerns implementing proactive approaches
- Hotel asset preservation including but not limited to supervising maintenance supplies renovations and furnishings
- Guarantee a safe and secure environment for all guests and associates
- Comply with licensing laws health and safety and other statutory regulations
- Perform various other duties as assigned to meet business objectives
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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