Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,740.05 - $57,782.41
Benefits
Easy to follow training programs and supportive team throughout the onboarding process
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
3 Weeks of Paid Time Off
Weekly Payroll
Career growth opportunities
Sundays Off
Job Description
InTown Suites is a well-established hospitality company committed to providing extended stay accommodations with a focus on quality, comfort, and value. Known for its affordable and convenient lodging solutions, InTown Suites operates numerous hotel properties nationwide, catering to travelers and guests seeking a dependable and welcoming environment for their stay. The company prides itself on a diverse and inclusive workplace culture, where employee well-being and guest satisfaction are top priorities. With a friendly and supportive team atmosphere, InTown Suites offers career growth opportunities and competitive health benefits, making it an attractive employer for those looking to build a long-term career... Show More
Job Requirements
- Minimum 3 years experience in management and supervisory experience
- high school diploma preferred but not required or equivalent education and experience
- valid driver’s license current auto insurance and functioning automobile
- ability to read speak write and understand English
- ability to interpret reports and hotel information
- strong mathematical skills
- general computer proficiency including front office management systems
- knowledge of service standards guest relations and up selling techniques
- clear communication skills
- ability to work long hours
- ability to manage multiple priorities and stressful situations
- good judgment and problem-solving skills
- knowledge of sales and local competition
- ability to stand for prolonged periods
- ability to lift up to 25 pounds occasionally
- exposure to varying weather conditions
- extensive use of hands and eyes for computer work and phone communication
Job Qualifications
- Minimum 3 years experience in management and supervisory experience is required
- high school diploma is preferred but not required as any combination of education and experience equivalent to graduation from high school is considered
- ability to read speak write and understand the English language in order to interact with guests staff handle administrative duties etc
- ability to read understand and interpret information found in a variety of reports and other internal hotel information
- sufficient mathematical skills in order to prepare forecasts and reports calculate room revenue average rate occupancy percentage and labor costs count and balance a cash bank etc
- possess general computer proficiency and possess thorough knowledge of Front Office Front Desk management
- possess thorough knowledge of related department operations including service standards techniques guest relations and etiquette and up selling techniques in order to ensure the effective operation of the front office and related departments examples include providing high level of service effective staff training proficient problem solving effective cost controls etc
- ability to compose and express thoughts in a clear and understandable way to ensure effective communication
- ability and flexibility to work long hours on a regular basis and as business conditions demand
- ability to manage multiple activities often in stressful situations organize oneself one’s work and the efforts of others
- ability to make effective judgment on all facets of front office operations and staff and the ability to effectively solve guest and operational problems
- salesmanship and knowledge of the local competitive landscape
Job Duties
- Recruit interview and hire all property staff
- training development and support of property staff
- responsible for office operations including checking-in and checking out guests control of all money bookkeeping and payroll functions
- ensure and provide excellent guest service
- develop expertise on computer operating system
- identify and manage repair and maintenance issues
- identify capital expenditure needs and assist with completion of capital expenditure projects
- identify and follow up on life safety issues and inspection issues
- maximize financial performance through revenue management and pricing recommendations
- meet budgets through P and L analysis and effective cost and inventory control
- assists in preparation of annual budgets
- monitor competitors for their market
- drive sales through local marketing
- develop and maintain positive relationships will all local governmental authorities
- assist in recruitment and training of other General Managers
Job Location
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