Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,600.00 - $71,200.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Savings Plan with matching funds
Discretionary performance bonus
Employee discounts on hotel rooms and services
Job Description
Embassy Suites Atlanta Midtown is a contemporary hotel situated in the upscale Atlantic Station neighborhood of Atlanta. Known for its convenient location, it offers easy access to public transportation via a nearby MARTA station and is close to a variety of entertainment venues, shopping centers, and dining options. This newly established hotel is part of a reinvigorated and passionate team that values hard work, camaraderie, and a supportive work environment. Employees at Embassy Suites Atlanta Midtown benefit from HEI Hotels and Resorts' culturally rich atmosphere, known as HEI Loves, which emphasizes celebrating associates through competitive compensation, comprehensive benefits, and paid... Show More
Job Requirements
- Minimum 5 years of management experience in hotel operations
- Strong knowledge of marketing plans, security programs, personnel and labor relations, budget forecasting, and hospitality law
- Ability to stand and move throughout the hotel property continuously
- Effective verbal and written communication skills
- Ability to adapt communication for different audiences
- Willingness to travel for corporate meetings and sales trips
- Commitment to attendance and availability
- Ability to work collaboratively in a team environment
Job Qualifications
- Minimum 5 years of management experience preferably in both Rooms and Food and Beverage
- Knowledgeable in hotel operations including marketing plans, security and safety programs, personnel and labor relations, business plan preparation, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning
- Ability to stand and move throughout the hotel property and continuously perform essential job functions with or without reasonable accommodation
- Effective verbal and written communication skills
- Ability to adapt communication style to diverse audiences including supervisors, coworkers, and the public
Job Duties
- Create and maintain a customer-driven hotel with a customer-keeping vision that inspires hotel associates to perform excellently
- Oversee quality processes to ensure customer satisfaction by consistently delivering product quality and service
- Tour and visually inspect property daily to monitor condition, cleanliness, cost control, and quality of product and service
- Travel to attend corporate meetings, sales trips, and participate on committees such as Research, Development, and Standards
- Assist Human Resources with associate issues following HEI Hotel and Resorts policies, including interviewing, hiring, training, performance evaluations, problem resolution, communication, and recommending discipline or termination
- Participate in community affairs and maintain a positive public image for the property and HEI Hotels and Resorts
- Meet with potential and current clients to promote the hotel
- Actively involve in Sales and Revenue Management functions including following HEI Key Meeting SOPs, participating in Group site inspections, group closing processes, and reviewing ESS/MPSI Measurement Tool results
- Guide members of the Executive Committee, Management, and staff to make sound business decisions
- Create and execute the financial objectives of the hotel
- Comply with attendance rules and maintain regular work availability
- Perform additional job-related duties as assigned
Job Location
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