General Manager

Chicago, IL, USA|Onsite

Job Overview

Compensation

Type:

Salary

Rate:

Range $51,000.00 - $76,300.00

Benefits

Medical

Dental

Vision

Life Insurance/AD

Disability insurance

Retirement Plan

Paid Time Off

Paid parental leave

Holiday Time Off (varies by site/state)

Personal Leave

Associate Shopping Program

Health and wellness programs

Discount Marketplace

Identity Theft Protection

Pet insurance

Commuter Benefits

Employee assistance program

Flexible Spending Accounts (FSAs)

Job Description

Compass Group is a leading global foodservice and support services company, known for delivering innovative and high-quality dining experiences across multiple sectors, including corporate dining, healthcare, education, and more. With a commitment to excellence, sustainability, and client satisfaction, Compass Group brings together a diverse workforce dedicated to creating memorable food experiences and fostering inclusive workplace cultures. Their operations span a wide range of foodservice environments, providing comprehensive solutions tailored to the unique needs of each client. This includes managing intricate multi-unit accounts that serve thousands of guests daily while emphasizing operational efficiency, financial responsibility, and guest satisfaction.

The General... Show More

Job Requirements

Bachelor's degree or equivalent professional experience
minimum 5 years in multi-unit foodservice management
experience in corporate dining or contract services
strong operational and leadership skills
excellent communication abilities
financial management experience
ability to work under pressure
problem-solving and adaptability
leadership in managing large teams
knowledge of health, safety, and sanitation regulations
ability to foster inclusive culture
experience with P&L management
willingness to engage hands-on in daily operations

Job Qualifications

Bachelor's degree or equivalent professional experience
minimum of 5 years in multi-unit foodservice management, preferably in corporate dining, boutique hotel foodservice, or contract services
strong background in pure operations with proven experience handling complex, high-pressure accounts
demonstrated ability to do more with less, operate hands-on, and drive transformational change
excellent communication skills, written and verbal
financial acumen with a track record of managing large-scale budgets and driving profitability
experience managing catering operations and cross-functional collaboration with culinary, QA, marketing, and other departments
passion for building strong relationships and leading high-performing teams
resilient, adaptable, and able to quickly analyze gaps and implement solutions

Job Duties

Serve as the visible, active leader of the operation
engage directly with clients, guests, and teams daily
build a strong, inclusive culture embracing change and growth mindset
manage, mentor, and develop a team of salaried managers and hourly associates fostering collaboration
champion initiatives across operations, culinary, QA, marketing, and DEI
act as primary liaison with senior client leadership ensuring proactive communication
respond promptly to client and guest feedback with solutions-focused communication
oversee day-to-day operations across multiple outlets managing $30 million volume
ensure consistent delivery of top-tier food quality, hospitality, and service
lead innovation initiatives to improve efficiency and guest satisfaction
manage P&L and maintain labor, food, and operating costs within budget
partner with district and regional leadership on budgets, forecasting, and strategy
enforce Compass Group and regulatory standards including health, safety, HR, and sanitation protocols
drive operational consistency and adherence to policies across units

Job Location

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