Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $185,000.00 - $205,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee recognition programs
Training and Development
supportive management
Job Description
Dimension Hospitality is a leading hospitality management company known for cultivating great hotels through the dedication and skill of great people. With deep roots in Louisiana and a national presence, Dimension Hospitality prides itself on its commitment to employee development, superior customer service, and operational excellence. The company offers robust support and training above the property level, ensuring that its hotels consistently deliver exceptional experiences to guests. One of their flagship properties, The Westin Crystal City Reagan National Airport in Arlington, VA, is a 220-room hotel equipped with over 15,000 square feet of meeting space. This hotel caters to both... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum 2 years experience as an AGM or 3 years hotel operations supervisory experience with strong food and beverage background
- 2 years experience in direct sales or retail trade or equivalent combination of education and experience
- Valid driver's license and ability to drive to customer appointments
- Excellent computer skills including word processing, spreadsheets, and property management systems
- Strong communication, presentation, organization, time management and listening skills
- Ability to use analytical skills to measure business potential and value to the hotel
- Ability to interact successfully with all levels of customers and hotel management
- Physical ability to speak and hear in English, frequent sitting, walking and standing, lifting up to 20 lbs, ability to work overtime and irregular hours
Job Qualifications
- Bachelor's degree in hotel management and/or equivalent experience
- Minimum 2 years of experience as an AGM and/or 3 years hotel operations experience in a supervisory capacity with a strong food and beverage background
- 2 years of experience in direct sales or retail trade or an equivalent combination of education and experience
- Possess a valid driver's license and be able to drive to customer appointments
Job Duties
- Recruit, onboard, develop, set schedules, and manage associates to drive productivity and efficiency while maintaining a positive atmosphere
- Promote strong two-way communication across departmental lines to create a team environment amongst employees
- Create and maintain employee recognition systems and strategies to reward excellence, retain top talent, and foster career development
- Lead the preparation, development and implementation of the annual budget for a hotel with strong government travel demand, meeting space with food and beverage operations, and located in the DC Metro area
- Develop short term and long term financial and operational plans to support the overall objectives of the annual budget and management
- Ensure compliance with established company policies and procedures and local, state, and federal laws and regulations
- Continuously monitor the performance of the hotel through analysis of guest satisfaction systems and monthly financial reports
- Develop new programs which result in an increased level of guest satisfaction and operational excellence or initiate corrective actions for nonperformance
- Drive operational excellence through process improvement, proactive planning, and service recovery initiatives
- Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with labor regulations
- Maintain preventative maintenance programs to protect hotel physical assets
- Maintain a security function to protect hotel assets and personal safety of employees and guests
- Implement and maintain local and national sales/marketing/revenue commercial programs
- Develop sales action plans and evaluate local and national trends to create strategies that enhance revenues
- Represent the hotel within the Arlington and hospitality communities
- Other duties as assigned
Job Location
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